zywall usg210 - SMTP authentication parameters vanished

phphil

We just noticed that we don't receive anymore the Daily report via email, I checked under Configuration > Log & Report > E-mail Daily Report and I discovered that the SMTP autentication config parameters are not there anymore. I'm talking about the 3th red squared section.

We recently upgraded the firmware to the latest version (is that a known issue?)

And we also recently enabled SecuReporter.

How/where can I fix configuration in order to receive again the Daily report?

Thank you

Zyxel_Jerry

Hi @phphil ,

Which firmware version are you using before upgrading to the current one and can you send your original config file to us in private message to check further?

phphil

Thank you for the reply Zyxel_Jerry,

Unfortunately is not possible for me to send the config file due to our security policy, but I may be allowed to communicate privately certain config parameters.

Before the latest upgrade, the firewall was running the closest one: Version V4.35(AAPI.0)

currently we are on 4.35(AAPI.2)

Currently we cannot see the SMTP authentication section, as shown in the following screenshot:

Which specific information can I provide to you?

Thank you

Zyxel_Jerry

Hi @phphil ,

This configuration had been moved to Notification > Mail Server

You can find the SMTP Authentication settings here.

CONFIGURATION > System > Notification > Mail Server

phphil

Thank you,

Some parameters was changed, apparently from the firmware update

solved