Not open a site web

CiroB

Hello,
I own a USG40, suddenly a specific website that I use daily does not open from any PC on the net.
provided that I have not changed anything in the zywall configuration.
someone can elucidate me I don't know where my head is going anymore.
thank you

PeterUK

Do you use any UTM options?

The site could be blocking you or a routing issue so run in the USG diagnostic > network tool a TRACEROUTE IPv4

CiroB

Thanks for the reply.
I don't use utm profiles.
here is the result of the traceroute. (for privacy I covered the addresses)

PeterUK

Why can't you just post the site?

From what I can make out of a bad screenshot the USG can ping the site so maybe run a tracetcp from a PC.

https://simulatedsimian.github.io/tracetcp.html

CiroB

The site is www.difesa.it

PeterUK

I suspect the site is blocking you can you run a tracetcp from a PC?

Can you get another WAN IP? or by connecting a PC to the modem?

Zyxel_Jerry

Hi @CiroB

After failed to access the specific website.

You can go to Monitor > Log > View Log to check which rule blocked the specific websites.