USG 1100 unexpected reboots again. HELP!!!

alexey
alexey Posts: 188  Master Member
First Comment Friend Collector Fifth Anniversary
edited April 2021 in Security

Today starts unexpected reboots. Again.

Debug log in attach.


All Replies

  • Zyxel_Vic
    Zyxel_Vic Posts: 282  Zyxel Employee
    25 Answers First Comment Friend Collector Seventh Anniversary

    Hi @alexey

    We're sorry to hear about this and we're now analyzing the log you gave to us. Few question we'd like to learn regarding to the issue you met.

    1. Is this a just happened issue? or it just happened after upgrading your firmware
    2. Are the UTM features enabled on your device?
    3. How frequently this issue happens on your site?
    4. Can you send your configuration file to us in private message?


  • alexey
    alexey Posts: 188  Master Member
    First Comment Friend Collector Fifth Anniversary

    hi @Zyxel_Vic , sent all info in pm.