USG 1100 unexpected reboots again. HELP!!!

Options
alexey
alexey Posts: 188  Master Member
First Anniversary 10 Comments Friend Collector
edited April 2021 in Security

Today starts unexpected reboots. Again.

Debug log in attach.


All Replies

  • Zyxel_Vic
    Zyxel_Vic Posts: 281  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Options

    Hi @alexey

    We're sorry to hear about this and we're now analyzing the log you gave to us. Few question we'd like to learn regarding to the issue you met.

    1. Is this a just happened issue? or it just happened after upgrading your firmware
    2. Are the UTM features enabled on your device?
    3. How frequently this issue happens on your site?
    4. Can you send your configuration file to us in private message?


  • alexey
    alexey Posts: 188  Master Member
    First Anniversary 10 Comments Friend Collector
    Options

    hi @Zyxel_Vic , sent all info in pm.

Security Highlight