Two Factor Authentication with Active Directory User

Zyxel_Vic

Hi @Romeo

We're checking on this and will send private to you about this

Zyxel_Vic

Hi @Romeo

We just quick tried 2FA via SMS and email, both can receive the message. Can we have quick check on your device via https GUI??

Please send private message to me if it's okay.

BTW, can reboot solve this issue?

Romeo

https://businessforum.zyxel.com/discussion/comment/12889#Comment_12889

Yes, as I told you it was working fine until yesterday then it suddenly stopped. The device has been on for 25 days. I cannot reboot the device in the middle of the day when everyone is connected....

I'll send you the HTTPS credentials via PM.

Zyxel_Vic

Hi @Romeo

As talked, please have a check on the patch firmware. If issue still exist, please let us know.

Niviteka

Hi Zyxel_Vic. We have the same problem:(

Simple AD-auth by AD group working fine after upgrade to V4.35(AAAB.3)ITS-WK13-r92843, BUT 2-factor AD-auth by AD group stil not working.

We use V4.35(AAAB.3)ITS-WK13-r92843 firmware.

Error the same: Can't get email from user:

Zyxel_Charlie

@Niviteka
For this case,
on AD, can I know did you enter the email information on the test account?

Niviteka

Zyxel_Charlie said:

@Niviteka
For this case,
on AD, can I know did you enter the email information on the test account?

Yes, information is present. Mailbox is active. Account enabled.

Even in the test inside the ext-group-user mail is present

Zyxel_Charlie

@Niviteka
For this case, 
can you private message your configuration for check further?

Niviteka

@Zyxel_Charlie

I sent a config to you in PM.

itxnc

This is showing fixed in v4.38 release notes, which just got released. But also looks like it got pulled. Can't download it.