vpn site to site error "Dial Timeout"

Hoygen83 Posts: 21  Freshman Member
First Anniversary First Comment
edited April 2021 in Security


I have a remote site with pfsense and a remote site with an atp 200.

I set up the gateway for phase one and the tunnel for phase 2 on both devices.

Then I focus on the atp, I activate the gateway, activate the tunnel, and click connect.

I get the regular 30 second time for dialing and then I get "Dial Timeout"

I think the message is a bit generic to troubleshoot.

How can I know what has gone wrong and fix it?

Kindest Regards

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,062  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @Hoygen83

    Here is the related example IPSec VPN setting on ATP

    Both ATP device( HQ & Branch) need to build up IPSec VPN tunnel

    HQ GW settings

    HQ connection settings 

    Branch GW settings

    Branch connection settings

    Test Result 

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