vpn site to site error "Dial Timeout"

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Hoygen83
Hoygen83 Posts: 21 image  Freshman Member
First Comment Second Anniversary
edited April 2021 in Security

Hello,

I have a remote site with pfsense and a remote site with an atp 200.

I set up the gateway for phase one and the tunnel for phase 2 on both devices.

Then I focus on the atp, I activate the gateway, activate the tunnel, and click connect.

I get the regular 30 second time for dialing and then I get "Dial Timeout"

I think the message is a bit generic to troubleshoot.

How can I know what has gone wrong and fix it?

Kindest Regards

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  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,406 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments
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    Hi @Hoygen83

    Here is the related example IPSec VPN setting on ATP

    Both ATP device( HQ & Branch) need to build up IPSec VPN tunnel

    HQ GW settings

    HQ GW.png HQ GW-1 .png

    HQ connection settings 

    HQ connection.png HQ connection-1.png

    Branch GW settings

    branchGW.png branchGW-1.png

    Branch connection settings

    Branch connection.png Branch connection-1.png

    Test Result 

    branch-mask.png HQresult-mask.png


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