Content Filter interfering with Windows Updates

iSpeed
iSpeed Posts: 110  Ally Member
First Comment Fifth Anniversary
edited April 2021 in Security

I posted this previously, but I'm still having problems with the Content Filtering interfering with Windows Updates. Problem occurs on both ATP and USG series. I haven't identified which category is the cause, but overall it shouldn't interfere regardless. Any help appreciated. Zyxel tech can your devs look at this? Thanks

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,283  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @iSpeed

    We notice you report similar case on previous thread, would you please follow the instruction and send us the log to check what happened?

    Go to Monitor > Log > View log click Show Filter

    Filter the IP address and check if there is any related log on it?

    Can you send your configuration file via private message?

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP!
    https://bit.ly/2024_Survey_Community

Security Highlight