USG 1100 unexpected reboots and 99% cpu load on 435AAPK3C0

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alexey
alexey Posts: 188 image  Master Member
First Comment Friend Collector Fifth Anniversary
edited April 2021 in Security

Start reboots. Load 99%. Was updated around 2 weeks ago.

Add many debug logs. Crash starts today many time in a row. Also without load.

On reserved same model with 435AAPK3ITS-WK13-r92843 with same config average load less than 60%.

teraterm.log


All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034 image  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary

    @alexey

    Thanks for your information sharing. Regarding this case, we had addressed it and the fix will also be included in future release. 

  • alexey
    alexey Posts: 188 image  Master Member
    First Comment Friend Collector Fifth Anniversary
    same result on 435AAPK3ITS-WK13-r92843 after less than 2 days. zw in unuseful state. THANKS for remote work in COVID-19 time!
  • alexey
    alexey Posts: 188 image  Master Member
    First Comment Friend Collector Fifth Anniversary
    Good idea don't give older 4.35 releases over portal for download. GREAT. You are sucks!
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034 image  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    @alexey
    Sorry for causing your inconvenience and bad user experience.

    Can you please private message console message (during issue occur), and diagnostic information(after issue happen) for our checking further?


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