ATP200 Content Filter

Marko75

Good morning,
for a few days we have been unable to access the public url of the NAS https://cloud.la-med.it although this is inserted in the trusted sites of the ATP200 device that protects it, only from the LAN this url cannot be reached even by deactivating the Content Filter. 

Another strange thing is that from an ATP100 in another location this url is not in the whitelist but I display it correctly ...


Can anybody help me? Thank you

Zyxel_Charlie

@Marko75
As your description, it could hit the issue of triangle route.
On the NAT rule related with NAS, can I know do you enable NAT lookback?

Zyxel_Charlie

@Marko75
Can I confirm the scenario that the NAS get public IP, and PC which is under ATP's Lan cannot access NAS with URL?
If so, can you ping or access to NAS with IP address? 

Marko75

@Zyxel_Charlie
yes i ping IP on LAN and i have access on GUI, but non access pubblic IP our URL, i resolve correctly dns, tnk.

Zyxel_Charlie

@Marko75
As your description, it could hit the issue of triangle route.
On the NAT rule related with NAS, can I know do you enable NAT lookback?