ATP800 - monitoring mode - port statistics

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noc_aba
noc_aba Posts: 37 image  Freshman Member
First Comment Fifth Anniversary
edited April 2021 in Security
when you switch from grid view to graphic view, no graph appears. The space where usually you see the in/out chart is empty

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  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,436 image  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Eighth Anniversary

    Hi @noc_aba

    You can try to flush your browser cache first and try it again.

    It looks works without problem in my laptop when using chrome.


  • noc_aba
    noc_aba Posts: 37 image  Freshman Member
    First Comment Fifth Anniversary
    Hello
    thanks but it's not a cache problem. We've flushed it, tried with different browser fro different PC, no way. No graph present (image below). This happens with firmware 4.50 and 4.55

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,436 image  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Eighth Anniversary

    Hi @noc_aba

    We noticed this situation should come from some of CLI commands has disappeared and leads port statistics did not display completely.

    May we know what’s the process had done on your device?

    Firmware upgrading? downgrading? or other else?

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