Connection drop in zywall 1100 and vpn1000 and zywall110
Hello all. i have a problem, long time never solved. I have a one zywall 1100, zywall 110, VPN1000, ad i have the same problem in all the device. I use to connect in L2TP, and all is great. But after a while, with no rules seems, i get the Number of Login Users more bigger then the VPN Status. Like user connect 170 and 30 vpn status.I let 3 connection for each users and i see all of them with 3 connection open. When this some people can still use, some others can't connect. The only way i have to fix is reboot the device and all get back works perfectly. I also ask a Zyxel approved engeneer to solve this problem but not solved. This problem happend to me with all the 3 device i have. I have all last firmware in all the device. It append random, can be one time a day, 4 time a day, or one time after 3 days. Seems there is nothing that can explain it. I did connect to a modem that already get the connection and nat. If anyone have some idea, is really very welcome.
0
All Replies
-
It would be helpful if you can take screenshots0
-
0 -
Anyone knows how to solve this issue?0
-
Hi @milo,
The list of Login Users contains not only l2tp users but also other login type such as http/https and console.
To check if the number of “l2tp” users are exactly the same as the number of L2TP VPN connection, you can go to MONITOR > System Status > Login Users to check the number of users with type “l2tp”. Check if the IP addresses of type “l2tp” match secure gateways of L2TP VPN in MONITOR > VPN Monitor > IPSec.
0 -
@ Zyxel_Emily
Hello emily. I did and as you say, and you can see only me in https, all is l2tp. Happend always and always. i need to reboof to fix, i did not find any other way. i hope can exist a way to fix. i already put automatic reboot 2 times per day, but is not a solution,is just a patch, but in the moment i have more in one day , i need to follow always the server to avoid the mistake. Really hope can exist a solution0 -
Hi @milo,
To check if there are duplicate connections from the same L2TP VPN client, could you give me the web GUI access of your VPN1000 in private message?
0
Categories
- All Categories
- 429 Beta Program
- 2.6K Nebula
- 163 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 350 USG FLEX H Series
- 291 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 261 Service & License
- 407 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.8K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 82 Security Highlight