Log error

LeviPonti Posts: 30  Freshman Member
First Anniversary 10 Comments
edited April 2021 in Security
I update the firmware and now in log section i find: myZyXEL.com Get CNM-ID fail, with error=1,msg=C. I lost the log. can anyone help me ?

All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Can you private message the serial number/MAC address of device?
    Also, please check secumanager server's port: 5222 is not blocked in your environment.

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