License activation

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Jaromir
Jaromir Posts: 2 image  Freshman Member
First Comment Third Anniversary
edited April 2021 in Security
Hello,
I have registered license for my USG40W firewall. I wonted to link services but there is an error information: There is no compatible product. I have checked part number of license and it seem to be for this model.
Thank You

All Replies

  • jasailafan
    jasailafan Posts: 193 image  Master Member
    5 Answers First Comment Friend Collector Sixth Anniversary
    I got the same issue before. You need to upgrade usg40w to 4.60(AALB.1) and try to link the license again. It should be working.

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,359 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary

    Could you provide the device serial number, device mac address and license key to me via private message?
    Thanks. 

    image.png
  • Jaromir
    Jaromir Posts: 2 image  Freshman Member
    First Comment Third Anniversary
    Hi Jeff,
    can You send mi email address or other way how to send the information?
    Thank You
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,359 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary
    Hi @Jaromir

    I have sent a private message to you. You can check it on your upper right corner Inbox icon.
    Many thanks.

    image.png

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