[091804]Login to the devices by ssh or telnet for supporting
pancho35m
Posts: 72 Ally Member
Hi Team,
if the CSO Team should support the endcustomers and clarify some facts for you before they open a ticket to HQ it makes sense that the support team have access to the devices and can use cli for troubleshooting.
Just think about it.
BR
Pancho
if the CSO Team should support the endcustomers and clarify some facts for you before they open a ticket to HQ it makes sense that the support team have access to the devices and can use cli for troubleshooting.
Just think about it.
BR
Pancho
1
Comments
-
We have plan to enhanced telnet function for troubleshooting in the future version.0
-
perfect thanks0
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 151 Nebula Ideas
- 98 Nebula Status and Incidents
- 5.7K Security
- 277 USG FLEX H Series
- 277 Security Ideas
- 1.4K Switch
- 74 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.4K Consumer Product
- 250 Service & License
- 395 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 74 Security Highlight