Cannot register on MyZyxel.com platform

DogLoveSwitch
DogLoveSwitch Posts: 6
First Comment Friend Collector
 Freshman Member
edited August 26 in Switch
Hi guys,

I bought 2 GS2210-24 recently. 
When I tried to register them on MyZyxel.com, the website replied that the devices are not in the database. 

Does anyone know what can I do? 

Thanks!


Best Regards,
Dylan

Comments

  • JasonTsai
    JasonTsai Posts: 104
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate First Comment Friend Collector
     Ally Member
    Hi @Dylan,

    Since it relates to the personal information, I will PM you latter.

    Thanks.
    Jason
  • JasonTsai
    JasonTsai Posts: 104
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate First Comment Friend Collector
     Ally Member
    Hi @Dylan,

    Your devices are now available, you may register them in your account.

    Thanks for your cooperation!
    Jason
  • DogLoveSwitch
    DogLoveSwitch Posts: 6
    First Comment Friend Collector
     Freshman Member
    Hi Jason, 

    Thanks for your fast support!
    I can register them now!

    Best Regards,
    Dylan