How to replace my license SSLVPN client for MAC, when i change my MAC ?

Barberism
Barberism Posts: 2
First Comment
edited April 2021 in Security
How to replace my license SSLVPN client for MAC, when i change my MAC ?

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,284  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hi @Barberism

     

    What is your macOS version and SecuExtender version now?

    Could you provide your SSL VPN license key to me via private message?

     

    BTW, as soon as we notify you the license has been reset, we suggest you execute following steps:

    STEP1. Uninstall the SecuExtender on your previous MAC book.

    STEP2. Install the SecuExtender on another MAC and activate the license.



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  • Barberism
    Barberism Posts: 2
    First Comment
    Actually i have not change my MAC but i think will be changed in the next months. Thanks for your attention
    Bye
  • dpipro
    dpipro Posts: 69  ZCNE Certified
    First Comment Friend Collector Sixth Anniversary ZCNE Switch Level 1 Certification - 2020
    edited March 2021
    Hi @ZyXEL_Jeff,

    I have the same issue, our customer changes the notebook and he can't activate the license.
    Can I send you the license ID?

    Thank you
    Best regards

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