How to replace my license SSLVPN client for MAC, when i change my MAC ?

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Barberism
Barberism Posts: 2
First Comment
image  Freshman Member
edited April 2021 in Security
How to replace my license SSLVPN client for MAC, when i change my MAC ?

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,408
    100 Answers 500 Comments Friend Collector Fifth Anniversary
    image  Zyxel Employee
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    Hi @Barberism

     

    What is your macOS version and SecuExtender version now?

    Could you provide your SSL VPN license key to me via private message?

     

    BTW, as soon as we notify you the license has been reset, we suggest you execute following steps:

    STEP1. Uninstall the SecuExtender on your previous MAC book.

    STEP2. Install the SecuExtender on another MAC and activate the license.


  • Barberism
    Barberism Posts: 2
    First Comment
    image  Freshman Member
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    Actually i have not change my MAC but i think will be changed in the next months. Thanks for your attention
    Bye
  • dpipro
    dpipro Posts: 78
    First Comment Friend Collector Seventh Anniversary ZCNE Switch Level 1 Certification - 2020
    image  ZCNE Certified
    edited March 2021
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    Hi @ZyXEL_Jeff,

    I have the same issue, our customer changes the notebook and he can't activate the license.
    Can I send you the license ID?

    Thank you
    Best regards

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