Registration USG Firewall to a new myZyxel not possible

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ErgoDent
ErgoDent Posts: 4
First Comment
edited April 2021 in Security
If the Firewall ist registred and i want to register to an new myZyxel ist not possible. What can i do?

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  • ErgoDent
    ErgoDent Posts: 4
    First Comment
    Call the hotline -> ok
  • [Deleted User]
    [Deleted User] Posts: 51  Ally Member
    First Comment Friend Collector
    Did you go through the installation walkthrough on the FW interface? Only after that was mine visible on myZyxel...
  • danyedinak
    danyedinak Posts: 51  Ally Member
    First Comment Friend Collector Sixth Anniversary
    ErgoDent said:
    If the Firewall ist registred and i want to register to an new myZyxel ist not possible. What can i do?
    If you are logging onto myZyxel and registering from there, make sure that the MAC address you are using is the first one in the MAC address range from the Dashboard in the router's web GUI. 
  • jasailafan
    jasailafan Posts: 193  Master Member
    5 Answers First Comment Friend Collector Sixth Anniversary
    @ErgoDent
    Login to the web GUI of usg device, go to the registration page and click the link "portal.myzyxel.com". You will be redirected to the registration page of myzyxel.com. Then enter your myzyxel.com account to register the device.

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