ATP500 Web GUI not work
Hi, since yesterday morning the 2 atp500 ATP Web GUI is not working. I have to force reboot by turning it off, then it restarts correctly for a few hours until it locks again. SSL VPN logins are also blocked. the version of the firewall
4.62 (ABFU.0). what can I do?
thanks Enrico
0
All Replies
-
Hello, I have the same problem with usg flex 500.0
-
Check this thread: https://community.zyxel.com/en/discussion/9846/advanced-threat-protection-tab-hung-cpu-spike#latest
There was a bad App Patrol signature causing the Web GUI to hang up. Forcing an update of the signature fixed the problem..0 -
i had already tried to update signature from 2021 to 2020 app patrol, disabled collect log, but today web GUI still locked ... i have to wait for tomorrow for manual restart.
0 -
restarted firewall, all ok, thanks0
-
Hi all,
that´s right, the signature must be 2020 + device need a restart to release the cpu which stuck before.
Kind Regards,
Tobias0
Categories
- All Categories
- 415 Beta Program
- 2.5K Nebula
- 152 Nebula Ideas
- 102 Nebula Status and Incidents
- 5.8K Security
- 300 USG FLEX H Series
- 283 Security Ideas
- 1.5K Switch
- 77 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.5K Consumer Product
- 254 Service & License
- 396 News and Release
- 85 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.7K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 87 About Community
- 76 Security Highlight