Cant Activate

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RafaelDalben
RafaelDalben Posts: 11 image  Freshman Member
First Comment Third Anniversary
edited April 2021 in Security

Hi,


when I log in to my unit, click the activate button up top , in the middle, I get disconnected.

Tried in 4 units


USG40 - Firmware 4.35

One activated.


Any reasons ?

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
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    Hi @RafaelDalben,

    Make sure the device is registered on myZyxel.com.

    You can activate SecuReporter trial license on web GUI or on myZyxel.com.

    Here is the video for your reference. How to activate the license ?

    Method 1. Activate license on web GUI


    Method 2. Activate license on myZyxel.com 


  • RafaelDalben
    RafaelDalben Posts: 11 image  Freshman Member
    First Comment Third Anniversary
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    THX a Milion !!

    It worked !!!!!