Disable SecuManager

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Dynamited
Dynamited Posts: 11 image  Freshman Member
First Comment
edited April 2021 in Security

After testing and rejecting SecuManager, I am still getting email messages from the service despite having disabled it.

How do I turn it off for good?

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All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Dynamited,

    Is the email from SecuManager, SecuReporter, or myZyxel.com?

    Can you share the screen shot of "emails" you received with me in private message?

  • Dynamited
    Dynamited Posts: 11 image  Freshman Member
    First Comment

    Beginning to look like SPAM. Private message to who?

    crap.png


  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Dynamited,

    You can simply turn off the daily report on SecuReporter.

    image.png image.png

    If you don't want to use SecuReporter, make sure you delete the device "PDX" from the list of claimed device on SecuReporter.

    image.png image.png


  • Dynamited
    Dynamited Posts: 11 image  Freshman Member
    First Comment

    ok, so it need to be disabled in multiple places or the documentation fails to accurately describe the system.

    so sad, SecuReporter has NOT been an endorsement to your other paid-for licenses.

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