Locked out of USG210

jw708

jw708 Posts: 16

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August 2020 edited April 2021 in Security

After updating the firmware I was asked to set a new password. I set a new password but I am unable to login.

It looks very similar to this issue: https://businessforum.zyxel.com/discussion/1393/locked-out-of-my-own-usg110

The password did not have a

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jw708 Posts: 16 Freshman Member

August 2020

Sorry, posted an imcomplete draft.

The password did not have a $ but started with '

I have startup-conf downloaded but is there a way to log in without resetting?

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Zyxel_Emily Posts: 1,396 Zyxel Employee

August 2020

Hi @jw708,

If you have the latest backup configuration file "startup-config.conf", search for the following CLI.

username admin encrypted-password $4$encryptedpasswordencryptedpassword$ user-type admin

Then set a new password and replace the following CLI with the original one.
username admin password yournewpassword user-type admin

In this example, 12345678 is the temporal password.
Save and rename startup-config-back.conf. Upload this configuration file to device and apply it.

Here is the procedure.

https://businessforum.zyxel.com/discussion/1558/how-to-backup-running-configuration-if-forgot-password

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