[090103]False positive results from diagnose test

Options
mutester
mutester Posts: 7  Freshman Member
edited September 2017 in Archive 2017-2020
When attempting to conduct a diagnose test using the Multy app, the internet status shows down for both Multy devices, with 0 Mbps of downstream and 0 Mbps of upstream, despite the fact that both are shown online under My Multy and that internet connection is available

Comments

  • Zyxel_Support
    Zyxel_Support Posts: 436  Zyxel Employee
    Options
    We are working on this problem and it will solve in future version.