Why I can't link services to my USG110?

mhanol · February 2021

Hi!

I have an USG110 firewall. I bought new security licence pack, I made the registration in my portal, i can see the services, but I am not able to link them to the device. If I click the link button, it says: There is no compatible device.

Please help me to solve, the problem, thanks in advance.

Image: https://us.v-cdn.net/6029482/uploads/editor/fc/ml41owhjzin1.jpg

Image: https://us.v-cdn.net/6029482/uploads/editor/gn/x89qkr8petdl.jpg

ps.: Is there any direct contact to support?

Zyxel_Jeff · February 2021

Hi @mhanol

What is your firmware version now?

You can upgrade firmware to V4.62 and link license again.

https://portal.myzyxel.com/my/firmwares

Thanks.

Why I can't link services to my USG110?

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