pppoe don't connect after changing config, many debug log

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alexey
alexey Posts: 188  Master Member
First Anniversary 10 Comments Friend Collector
edited April 2021 in Security
After changing config file, pppoe session don't connect.
Many records in console debug log
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1
unregister_netdevice: waiting for ppp118 to become free. Usage count = 1

All Replies

  • Zyxel_Can
    Zyxel_Can Posts: 342  Zyxel Employee
    Friend Collector First Answer First Comment
    edited March 2021
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    Hi @alexey,

     

     

    Can you please share some information with us;

     

    1- What’s the device model and firmware version?

    2- Did you configure Configuration > Object > ISP Account object for pppoe connection?



    3-     What did you change in the config file?

    4- Can you try to configure another interface as PPPoE or inactivating/re-activating the ppp interface?


    Best regards.
  • alexey
    alexey Posts: 188  Master Member
    First Anniversary 10 Comments Friend Collector
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    hi.
    1 usg 1100 fw 4.62
    2 of course it was configured
    3 after device reboot it cant load on current config and rollback to lastgood config. pppoe works. after manual change current config (it was wrong  name for vpn tunnel) i reapply current config, after that pppoe don't connect and starts records in debug logs.
    4 yes. i configure another port for this connection. without luck. only other reboot helps.
  • Zyxel_Can
    Zyxel_Can Posts: 342  Zyxel Employee
    Friend Collector First Answer First Comment
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    Hi @alexey,


    Did you edit your current running file manually using a text editor and apply that?

    If so, must be something missing in that conf file.

    Can you share your config file with me by private message?

     

    Best regards.


  • alexey
    alexey Posts: 188  Master Member
    First Anniversary 10 Comments Friend Collector
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    1 yes. i correct only 1 ipsec name, that was shown in debug log
    2 i don't think so. now device work properly on this config, and i recreate pppoe connection. config files don't have any other diffs. we use git to safe conf file from all our devices every day, so i can see diffs from any day.
    3 send file
  • Zyxel_Can
    Zyxel_Can Posts: 342  Zyxel Employee
    Friend Collector First Answer First Comment
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    Hi @alexey,

    As we talked in the private message, I couldn't see the symptom by following your provided.
    I renamed the object, it still connects PPPoE as expected.

    How did you apply the modified configuration?

    Also, may I ask the reason why you modified the config file manually?

    Best regards. 

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