Ajax communication failed

GrahamWebb
GrahamWebb Posts: 27  Freshman Member
First Comment Friend Collector Third Anniversary
in Security
Hi I am setting up a new Zywall USG Flex 500 and have generated a csr and had a new certificate issued for it.  However when I try to import the new certificate I am getting an error.

Ajax communication failed.

In Firefox it justs sits there with 'Import your file...' but the certificate doesnt import.

This happened when I was importing root and intermediate certificates to the Zywall in firefox but after a while I exited and went back in and the certificates were showing in Trusted certificates.





All Replies

  • GrahamWebb
    GrahamWebb Posts: 27  Freshman Member
    First Comment Friend Collector Third Anniversary
    Hi I have got the certificate to import now, I had stupidly downloaded the wrong certificate.  I still got the Ajax communication failed error but the certificate imported when I had the correct one selected.

    Its not the best that it comes up with that Ajax error at all though.
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    edited August 2021
    @GrahamWebb

    Can you share us the certificate which you imported via private message? We’d like to check if we can see the same error message as your.

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