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mMontana
mMontana Posts: 1,300  Guru Member
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edited March 1 in Community Feedback
... when a post is pure advertising.

A community already done a choice, buying Zyxel product. Don't piss the community off with more ads and more promotion of service ...

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  • mMontana
    mMontana Posts: 1,300  Guru Member
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    edited August 2021
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    UP.
    Putting Ads into community posts is rude, unpleasant and make sysadmins, network admins, system integrators asks
    "Should i choose Zyxel, who puts annoying ads even among community content, not only into banners and keeps pushing existing customers to buy services?"
    Does Zyxel management and executives believe that making already willingly to buy customers pressed to buy more is a sustainable and effective way to increase revenues?
  • Zyxel_Carter
    Zyxel_Carter Posts: 62  Zyxel Employee
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    @mMontana

    Thanks for your feedback.

    The main purpose of the community activity is not only announced new features information but also encourages more and more users to join discussions.
    You are one of the active users, we wish to have more contributors like you in the Zyxel community to help users.

    In August, we want to thank users who are active in the community, that's why we put a banner to invite users to join this program. Keep stay here and join discussions then will have a chance to win the prizes.

    BTW, I will move this post to the Community Feedback category.
  • mMontana
    mMontana Posts: 1,300  Guru Member
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    @Zyxel_Carter my posts are reflection on what is posted by users with a Zyxel prefix.
    Ads in, answers out. Don't put more ads into topics, it's not helping anyone.

    Posters which are looking for support.
    Posters which are providing support, questions, hints. To posters, to Zyxel.

    If Zyxel wants to advertise it's legit, the community IMVHO it's not the right place to do that.
  • Zyxel_Carter
    Zyxel_Carter Posts: 62  Zyxel Employee
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    @mMontana
    We actually working on re-define what content can be published on the Support Category(the main categories on the Home page) and Document categories (such as FAQ) to let categories be clearer.
    Also, we plan to have a user survey to collect more feedback as well.
    Thanks for your opinions, we will take this into consideration.

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