USG210 Issue with displaying to long user name

Wojtas
Wojtas Posts: 49  Freshman Member
First Anniversary Friend Collector First Comment
Hi,

Here is the screen where you can see how user names are displaying for users with too long username:



I can't logout those users, and for every new connection new session is create. Is it normal behavior?

Accepted Solution

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,361  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited July 2021 Answer ✓
    Hi @Wojtas

    We have addressed symptom and it will fix in next forum release.

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,361  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @Wojtas  

    Which version is working on your device?

    I tested in 4.65 version, and IKEv2 VPN client could display correctly and could force logout by admin-type account success.

    You may try to upgrade firmware and flush browser cache first and make sure if it could help your symptom.


  • Wojtas
    Wojtas Posts: 49  Freshman Member
    First Anniversary Friend Collector First Comment
    edited July 2021
    Hi @Zyxel_Stanley

    I working on vr. 4.63 but I will upgrade it during the weekend. Could you make a test with the username with more then 34 length, and more then 21 signs before "@" eg.: testusername.testusersurname@usg.com ? Thank you!
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,361  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited July 2021 Answer ✓
    Hi @Wojtas

    We have addressed symptom and it will fix in next forum release.
  • Wojtas
    Wojtas Posts: 49  Freshman Member
    First Anniversary Friend Collector First Comment
    Hi @Zyxel_Stanley

    I have updated my USG from 4.65(AAPI.0) to vr. 4.65(AAPI.1) but the issue still occurs. In which version will you fix it?
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,361  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @Wojtas

    It will fix in next FCS firmware and release schedule will at Q4.

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