GS1900-10HP loses settings after power-off?

Poul_Nielsen · August 2018

Hi. I have a PoE Switch GS-1900-10HP wich loses ALL settings after power-off. Also if the power-off is just for a few seconds. (And then it boot up with IP 192.168.1.1 which is my routers IP !!! )
Is there anything to du about that? (A battery to change or ....)

/ Poul Nielsen

Zyxel_JonasTan · August 2018

Hi @Poul_Nielsen,

Your welcome.
I'm glad to hear that the problem is solved on your site.

If there is any other concern, please feel free to share with us on the forum.

Enjoy your device!

Poul_Nielsen · August 2018

UPDATE. After firmware update it still loses ALL settings af short power-off, but now it is default set to get an IP from DHCP.

Zyxel_JonasTan · August 2018

Hi @Poul_Nielsen,

Welcome to the Zyxel Community!

Based on your description, is the "power-off" means to reboot the switch?

If yes, may I know if did you try to click the "Save" button at the upper right corner, before rebooting the switch?

And the firmware is the latest version 2.40(AAZI.1), right?

Poul_Nielsen · August 2018

You are mostly right Jonas. I thought that pressing the "APPLY" buttom saved the configuration. (Like in other products I have tried.) So now I know the differens between Apply (which works for now) and Save (Which works after power-off. Thanks.

Zyxel_JonasTan · August 2018

Hi @Poul_Nielsen,

Your welcome.
I'm glad to hear that the problem is solved on your site.

If there is any other concern, please feel free to share with us on the forum.

Enjoy your device!

GS1900-10HP loses settings after power-off?

Accepted Solution

All Replies

Categories

Switch Help Center