In regard to the firmware update process of routers using Device HA Pro

RSaull
RSaull Posts: 32  Freshman Member
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in Security

I have been reading the documentation on setting up Device HA Pro and I am looking for some clarification on the correct method to update the firmware of these devices.

The following page clearly states that you should not use the cloud firmware upgrade method, but instead follow this procedure. These are firmware recovery steps.

I just want to be clear . . . are these recovery steps the only method that can be used? Can the devices not be upgraded in the standard way via the GUI?

Accepted Solution

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,405  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Answer ✓

    Hi @RSaull

    The issue was already resolved in firmware 5.30 C0. You can find it in the release note. Hence, you can follow the standard procedure to use cloud firmware update on HA.

    1. [Bug Fix] eITS#220301001
      Fix: Cloud Firmware update issue in device HA scenario

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