Usg Flex 700-200 Access point controller disconnection, VPN tunnel failures

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Pippo
Pippo Posts: 13 image  Freshman Member
Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate First Comment Friend Collector
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Greetings,😀
I have a usg flex 700 with firmware version 5.38 installed, I noticed that after the update, very often the APs managed by the controller are lost, VPN tunnels fall.
It seems to happen completely randomly, but every day and even several times in the same day.

If necessary I also have the diagnostic file
I also have similar cases with other Flex700 and Flex 200
Have you already encountered these anomalies?

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,396 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary
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    Hello @Pippo

    May we know if the lost management APs belong to the remote AP or are they management APs under the USG Flex 700? Thanks.

  • Pippo
    Pippo Posts: 13 image  Freshman Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate First Comment Friend Collector
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    they are APs managed locally directly by the USG

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