XMG1915-10EP Certificate display bug

bbp
bbp Posts: 65  Ally Member
First Answer First Comment Friend Collector Fifth Anniversary

Fields are offset. 'Issuer' column displays expiration date, 'Valid From' and 'Valid To' are empty.

Note: This is a wildcard certificate that displays correct data in other Zyxel devices like GS series switches and 200H firewall, so there's nothing wrong with certificate.

Accepted Solution

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,103  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @bbp

    In light of the issue you raised, we recently reviewed all of our switch models regarding certificate display. We noticed that for switches with firmware V4.80 or above, there is a display bug. However, for switches with firmware V4.70 or below, the certificate display in the web GUI is correct. Therefore, we would like to reconfirm the model and firmware version of your GS series switch.

    Thank you for providing this information. We are currently reporting the issue to the relevant team for further enhancement. We will keep you updated on any progress.

    Kay

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,103  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @bbp

    Could you please let us know which GS series switch you're using and its current firmware version?

    Kay

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community

  • bbp
    bbp Posts: 65  Ally Member
    First Answer First Comment Friend Collector Fifth Anniversary

    Why is that relevant? The only reason I mentioned it is to assure that certificate is OK, and that they correctly display from/to dates, not only on other Zyxel devices (GS1900-16, GS1900-24E, both on firmware 2.80, 200H, on 1.21 and VPN100 on 5.37) but also other brands. The only device that I have and it doesn't display correctly is XMG1915-10EP.

    Certificate is fine, display in Web GUI isn't. Just a minor bug that I was reporting. Nothing critical.

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,103  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @bbp

    In light of the issue you raised, we recently reviewed all of our switch models regarding certificate display. We noticed that for switches with firmware V4.80 or above, there is a display bug. However, for switches with firmware V4.70 or below, the certificate display in the web GUI is correct. Therefore, we would like to reconfirm the model and firmware version of your GS series switch.

    Thank you for providing this information. We are currently reporting the issue to the relevant team for further enhancement. We will keep you updated on any progress.

    Kay

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community

  • bbp
    bbp Posts: 65  Ally Member
    First Answer First Comment Friend Collector Fifth Anniversary

    Thank you for the help, Kay.

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,103  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @bbp

    Thank you for bringing this issue to our attention. We will include the certificate display bug fix in a future firmware release.

    Stay tuned to https://community.zyxel.com/en/categories/switch-news-and-release for updates on the latest firmware.

    Kay

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community