FLEX 200H - detects infected files but passes them on
HUBERTKASPRZAK
Posts: 7 Freshman Member
Hello, I have it FLEX 200 H - V1.21(ABWV.0)ITS-24WK35-m5760 device detects infected files but passes them on.
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All Replies
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Hi @HUBERTKASPRZAK ,
If the firewall alerts you that a malware-infected file has been found but the file was still forwarded to you, please ensure that the "Destroy Infected File" option is enabled under Security Services > Anti-Malware. This setting ensures that infected files are modified or blocked before being forwarded, preventing them from being executed.
If you have followed these steps but are still receiving infected files, please provide the following information for further investigation:
- A screenshot of the relevant configuration
- The type of issue encountered
- Logs or screenshots showing the infected file passing through
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- This is the system setting, it allows infected files or does not recognize them despite the infection of *.zip *.exe *.pdf files
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