ZyWALL SecuExtender Two-Factor Authentication

Warley
Warley Posts: 6  Freshman Member
Zyxel Certified Network Administrator - Security First Comment

Good afternoon

I enabled the two-factor authentication method via Google Authenticator, but here we use ZyWALL SecuExtender to connect via VPN. When I log in, it goes straight in without requesting authentication via Google Authenticator, does anyone know what it could be?

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Log in through this software and do not ask for authentication.

All Replies

  • PeterUK
    PeterUK Posts: 3,405  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    test by Email two-factor authentication method

  • valerio_vanni
    valerio_vanni Posts: 97  Ally Member
    First Answer First Comment Friend Collector Second Anniversary

    It's clear that you don't get 2FA page.

    But

    "it goes straight in without requesting authentication via Google Authenticator".

    Means "the tunnel goes up and then it's working" or "the tunnel goes up and then it's not working"?

    By "working" I mean "really working", traffic can flow.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,440  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Warley,

    Did you enable Two-factor Authentication for VPN Access?

    In addition, the SecuExtender for SSL VPN of your version doesn't support auto popout the authentication page. You need open it manually.

  • Warley
    Warley Posts: 6  Freshman Member
    Zyxel Certified Network Administrator - Security First Comment

    In this case, because of this software that I connect to the VPN, I wouldn't be able to use this feature? What else would you give?

    Below images, even with the settings connect without two-factor authentication.

  • valerio_vanni
    valerio_vanni Posts: 97  Ally Member
    First Answer First Comment Friend Collector Second Anniversary

    Connected, but does traffic flow?

  • Warley
    Warley Posts: 6  Freshman Member
    Zyxel Certified Network Administrator - Security First Comment

    In fact, it seems connected, but not flowing.

  • PeterUK
    PeterUK Posts: 3,405  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    You have to use the authorize link to enter a code which works when you get a Email but I have not been able to get it to work with google authenticator

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