V1.31 not stable to the UI

PeterUK · January 14

FLEX200H V1.31

Short uptime and I get this

Dylan96 · January 15

Same here

Mk88_it · January 15

and here USG FLEX 500H ….. no comment

Mk88_it · January 15

Mk88_it · January 15

Mk88_it · January 15

At the end…We rebooted the device and now, maybe for a while, it works correctly.

PeterUK · January 15

Yup its what I had to do reboot it and it happened again😣 so around 24hr later

Zyxel_Judy · January 16

Hi users,

We have been unable to reproduce this issue in our test environment with our configuration. To help diagnose the problem, we need direct access to your device through WAN.

Please follow the steps below to set up WAN access, then send the access credentials via private message (click my account > Message).

Steps to configure your device to allow access from Zyxel HQ IP addresses:

118.163.48.105

61.222.75.14

You can refer to the below link to see how to configure it:

USG / USG FLEX / ATP / VPN - How to allow HTTPS Web GUI Access from WAN? – Zyxel Support Campus EMEA

Then providing the device access URL or IP address, login account with admin privilege, login password to us.

Asgatlat · January 16

it works for me, my Flex200H is up still 2 days

Mk88_it · January 16

https://community.zyxel.com/en/discussion/comment/73839#Comment_73839

Ok thanks, i sent a private message to you. You should consider that after the reboot i did't see others similar issues

PeterUK · January 17

Hi Judy has my FLEX H been check for this error? as I'm thinking of going back to a old firmware which was stable when this can be fixed

V1.31 not stable to the UI

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