I can’t change my device ip address.

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michael8905
michael8905 Posts: 2 image  Freshman Member
in Switch

I configure a static ip for device, but after i press apply button, the ip address still is the default one.

All Replies

  • XiLeiHaLo
    XiLeiHaLo Posts: 19 image  Freshman Member
    First Comment First Answer Friend Collector Fourth Anniversary

    Which device are you talking about? Try using ZON Utility?

  • PeterUK
    PeterUK Posts: 4,468 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    edited April 27

    We need more info please firmware device model

    It might be that the IP you set is in use by another device and the switch detects this?

  • Zyxel_Tina
    Zyxel_Tina Posts: 781 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @michael8905,

    Welcome to the Zyxel Community!

    To help us better understand and identify the issue you're encountering, could you please share:

    • What is the specific product model and firmware version of your switch?
    • Are you managing the switch in Standalone mode or through the Nebula cloud?
    • If possible, could you please provide a video recording (using the Jam extension in Edge)?

    Zyxel Tina

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