I'm not seeing an SSID

Hi @SchlibTech,

Welcome to the Zyxel Community!

Regarding the issue you’re encountering, please perform the following initial troubleshooting steps:

• System Time Accuracy

In local standalone mode, go to Configuration > Date/Time. If the AP’s internal clock is incorrect (for example, due to missing NTP synchronization or after a power cycle), scheduling may trigger at unintended times. Please ensure that the Current Time matches your local time zone correctly.

• SSID Schedule Status

Navigate to Configuration > Object > AP Profile > SSID > SSID List. Select your configured SSID and verify that:

1. Hidden SSID is disabled
2. Schedule SSID is either disabled or configured for the correct active time period

• Radio Enabling

Please also verify that the wireless radio is enabled under Configuration > Wireless > AP Management. If the radio for a specific band is globally disabled, no SSIDs assigned to that band will be broadcast.

If the issue persists after completing the above checks, please provide the following information so we can further analyze:

• Your current network topology
• AP firmware version
• When you mention “no SSIDs are being broadcast,” on which client device(s) are you unable to detect the SSIDs?
• The affected client device’s operating system version
• The wireless adapter generation/model used by that client device
• A diagnostic info file from the AP for deeper investigation

This information will help us better identify the root cause and provide more accurate assistance.