Access Point Wifi Signal Cutout

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ALYJUAN
ALYJUAN Posts: 5 image  Freshman Member
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in Wireless Ideas

I am currently using around 350 of your active access point devices. As a feature enhancement, could the device be configured to stop broadcasting the signal if the uplink drops or the access point goes offline?

When a device in a room goes offline for any reason, it continues to broadcast the same SSID; this causes issues because client devices keep trying to connect to it. However, if it were to stop broadcasting the signal—or switch to broadcasting its own default SSID instead of the corporate one—this problem would be eliminated. I am not sure if this is feasible, but it would be a great feature to have. The devices I am using are: NWA50AX Pro, NWA210BE, and WAX655E.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,669 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @ALYJUAN ,

    the access point goes offline

    Do you mean the Access Point is offline on Nebula cloud or something?

    Zyxel_Judy

  • ALYJUAN
    ALYJUAN Posts: 5 image  Freshman Member
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    I don't want the Access Point to broadcast the SSID when it's offline in Nebula. It should turn off its signal if it doesn't have an uplink.

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,669 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @ALYJUAN ,

    Thank you for the information. We've created a feature request and will have it evaluated internally.

    Zyxel_Judy

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