How can I get ahold of sales without getting immediately disconnected

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phil_bishoppaiute
phil_bishoppaiute image  Freshman Member
in Switch

I've been trying for days to get a tax exemption applied to my account so I can order some switches for my Native American tribe, but I get no response from my support ticket, and the phone bot just hangs up on me time after time. How do I get help?

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  • Zyxel_Luna
    Zyxel_Luna image  Zyxel Employee
    5 Answers First Comment Friend Collector
    edited September 7
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    Hi @phil_bishoppaiute ,

    Thank you for your patience.

    We have replied to your support ticket approximately 2 to 3 hours ago. Please check your inbox (and spam folder) for our update. If you have any further questions, feel free to let us know.

    Thank you for choosing Zyxel products and services. Have a wonderful day!

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