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What does the event log "Wlan slot2 is enabled" mean?
This is a general informational log indicating that the 5GHz radio of the access point has been activated, commonly observed when the AP boots up. *Note: On BandFlex models, this may also refer to the 6GHz, depending on the BandFlex configuration.
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What does the event log "Wlan slot1 is enabled" mean?
This is a general informational log indicating that the 2.4GHz radio of the access point has been activated, which is commonly observed when the AP boots up.
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Why my 2.4GHz IoT devices cannot connect to Wi-Fi after radio channel changed (DCS)?
If the 2.4GHz IoT devices sometime connected to Wi-Fi normally, and cannot connected to Wi-Fi after DCS scan, you may further try configure the 2.4GHz channel deployment with option Three-Channel Deployment due to some IOT vendor IOT devices only support channel 1, 6, 11.
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How can I resolve IoT devices connection issue?
Please follow the below FAQ to fine-tune settings for IoT devices: If the symptom persists, you may further try configure the 2.4GHz channel deployment with option Three-Channel Deployment due to some IoT vendor IoT devices only support channel 1, 6, 11.
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Why my AP is blinking blue slowly and I cannot find my SSID?
When your Access Point (AP) is blinking blue slowly, it means the AP is performing a Dynamic Channel Selection (DCS) scan, and selecting a Dynamic Frequency Selection (DFS) channel (CH52 ~ CH144) for its service channel, the AP is currently conducting the Channel Availability Check (CAC). The CAC is a mandatory procedure…
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Why my Wi-Fi 6E AP cannot broadcast 6GHz Wi-Fi?
Please check if your model is the Nebula BandFlex model, which means the 5GHz and 6GHz cannot work at the same time. BandFlex Model: NWA220AX-6E, WAX620D-6E If your model is the BandFlex model, please further check: Nebula >> Configure >> Access points >> Radio settings page, scroll down the bottom AP list, and tap the…
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What does the Green enable lock icon mean on AP radio settings dialog on Nebula?
On Nebula >> Configure >> Access points >> Radio settings page, if you have ever manually fixed any specific configuration for managed APs from the bottom AP list entry, the Green enable lock icon indicates the settings have been overridden that are different from global radio settings.
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How can I fix the radio output power for specific managed AP on Nebula?
Please follow the below steps to fix the radio output power, you can ensure your managed AP operates on the desired radio power, enhancing network performance and stability according to your requirements. Navigate to Nebula >> Configure >> Access points >> Radio settings Scroll down the page to the AP list part, and single…
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How can I fix the radio band badwidth for my managed AP on Nebula?
Please follow the below steps to fix the radio bandwidth, you can ensure your managed AP operates on the desired radio bandwidth, enhancing network performance and stability according to your requirements. Navigate to Nebula >> Configure >> Access points >> Radio settings Scroll down the page to the AP list part, and…
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How can I fix the radio band channel for my managed AP on Nebula?
Following the below steps, you can ensure your managed AP operates on the desired radio band, enhancing network performance and stability according to your requirements. Navigate to Nebula >> Configure >> Access points >> Radio settings Scroll down the page to the AP list part, and single tap on the AP which you want to…
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Why can't I find 160/240Mhz bandwidth option for 5GHz on Nebula?
Due to not all the models supporting 5GHz 160/240 MHz, to configure the 5GHz 160/240 MHz channel width for the support devices on Nebula, please follow these steps: Go to Nebula » Configure » Access points » Radio settings page. To set 160/240 MHz channel width for supported APs, scroll down the page to the AP list part.…
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What does the "DCS Scan Get Fail" event log mean?
When you encounter the "DCS Scan Get Fail" logs on your Zyxel AP, it often means that no SSID profile is configured for the corresponding channel, which results in the radio not being in service status, then prevents the Dynamic Channel Selection (DCS) from performing effectively. To resolve this issue: Create an SSID…
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What is the 2.4GHz and 5Ghz radio best setup for APs?
Configuring your Access Points correctly is crucial for enhancing wireless network performance. Understanding the Advantages and Disadvantages of 2.4GHz and 5GHz: 2.4GHz Advantages: Greater Range: Better at penetrating walls and obstacles, providing wider coverage. Compatibility: Works with a wider range of devices,…
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What is Airtime Fairness?
What is Airtime Fairness and why is Airtime Fairness important? Airtime Fairness is a feature found in many modern WiFi networks aimed at improving the overall efficiency and performance of the network. It ensures that all connected devices get an equal amount of time to communicate with the WiFi access point, rather than…
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What role do radar systems play in the 5GHz frequency band?
Radar systems, which include weather radars, operate in the 5GHz frequency band, the same spectrum used by Wi-Fi for wireless communication. Weather radars emit pulses of energy to detect precipitation, listen for the reflection of these pulses, and use the timing of the reflections to create a 3D representation of…
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What does "Avoid 5G DFS channel" mean in Nebula AP's radio settings?
The "Avoid 5G DFS channel" setting in Nebula AP's radio settings allows the AP to choose non-DFS channels to provide a stable WiFi service. DFS, or Dynamic Frequency Selection, is a mechanism that governs the use of certain 5GHz channels to prevent interference with radar operations, such as those used by weather and…
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Why specific wireless clients cannot find the SSIDs?
Range Issues One of the most common reasons for specific devices may not detect a Wi-Fi network is due to range issues. If your device is too far from the wireless router or if there are physical obstructions like walls or large metal objects, the Wi-Fi signal might not reach your device. Here are a few steps to resolve…
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What occurs if all DCS manual channels are included in the blacklist?
If you enable the Blacklist DFS channels in the presence of radar option, and all of your AP's DCS manual channels are now only those blacklisted DFS channels, the AP will not shut down the radio. Instead, it will select another available channel that is not blacklisted.
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What channels are utilized in a three- or four-channel deployment in DCS settings?
Path: Configure > Access points > Radio settings > DCS settings. When configured for a three-channel deployment in the 2.4GHz band, the AP will utilize channels 1, 6, and 11. For a four-channel deployment in the 2.4GHz band, the channels used depend on the country or region. Typically, the AP will use either channels 1, 4,…
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[Nebula] How to deal with Wi-Fi disconnections or intermittent connectivity?
Scenario Experiencing issues with Wi-Fi disconnections or intermittent connectivity led to be frustrating and impact productivity. Understanding how to address these issues is crucial for maintaining a stable and reliable wireless network. Solution Update Client Drivers Issue: Outdated drivers on client devices can lead to…