Zyxel_KathyLin  Zyxel Employee

The WAC6103D-I can manage by controller(Nebula/NXC/USG), but NWA1123-AC PRO only support Nebula. WAC6103D-I support more function than NWA1123-AC PRO, like captive portal, tunnel mode, zymesh, 802.1x authentication...some function support on the controller.

Hello, There are some steps for you to try: 1. Upgrade the AP to the latest FW version 5.50(ABEL.1)C0. https://www.zyxel.com/support/download_landing/product/nwa1123_acv2_13.shtml?c=gb&l=en&pid=20160304200000&tab=Firmware&pname=NWA1123-ACv2 2. Reset the iphone network setting by following steps from Apple website.…

Hi @Cyber Roaming rule as below: 1.Create the same SSID name in two APs. 2.The SSID with the same security. > Like AP-1 has SSID-1 with WPA2 security, the AP-2 must also set the SSID-1 with WPA2 security...or the device will disconnect the wifi. 3. The wifi coverage must overlap each other about -65dBm or lower. > you can…

Yes, you can try it.

Hi @iSpeed Is your AP get the full gig speed when you use the normal cable? If no, could you enable the zyxel support on the Nebula control center and send me the private message with the org/site, I can help you to check the AP status. 

Hi @iSpeed Thanks for your sharing, we will enhance the quality control and avoid the issue happen again. We are welcome you to share the info and ask the question in the forum. Kathy

@Talkabout The mobile phones only have a connection behavior. What IP to take is mainly determined by the SSID VLAN and the overall network settings. I think you can try 1. confirm the same SSID is set to the same VLAN. 2. Reset the phone network setting.

Hi @iSpeed We apologize for any inconvenience caused. It's our responsibility to provide customer excellent products, so we want to know what's the symptom on your AP? We will check it internally to prevent the incident from happening again.

Hi @JaapHoetmer Please receive the private message, we will handle it.

@Joachim For the NWA1121-NI, you can create a new SSID with WAP2-PSK and enable layer 2 isolation. The guest connect the SSID is unable to connect the intranet device. Access the AP GUI and set the pass device in the layer 2 isolation white list.(must set gatway or router) Set the Security profile with password. Set the…

Test the Result 1 Connect to SSID CP_guest from the computer. After the connection is successfully established, check if the IP is in the range from 192.168.1.100 to 192.168.1.200, and the gateway is NXC’s IP. 2 Open a browser and visit a website it after the computer connects to the AP successfully. The browser redirects…

Test the Result 1 Use Android/iOS phone and connect to the SSID Zyxel-EAPTLS. Android: In step “c”, please select root CA’s certificate in “CA CERTIFICATE” Column and select station identity certificate in “USER CERTIFICATE” a b c d e iOS: In step “e”, please select the station personal certificate from CA. a b c d e f g i…

What Could Go Wrong? 1 Users must import the certificate which is signed by NXC, and credential use must select Wi-Fi. 2 When pressing disconnecting on the Android phone, we might need to import the certificates again. 3 Different Android/iOS firmware versions may have different certificate importing behavior. Please…

Topic: Dynamic VLAN by radius attribute Dynamic VLAN by External User Group When users use dynamic VLAN by external user group, the radius and AD server are supported. Here are two examples for settings these two servers and NXC controller. A. Settings on Radius/AD Server 1 Add the user to a group in AD server. 2 Check the…

Configure AAA Server Setting Dynamic VLAN by radius server attribute A. Settings on Radius Server Here is an example by using Windows 2008 server with NPS and AD server. 1 Add the user to a group in AD server. 2 Go to Member Of to check if the member, Teacher, is added successfully in the group. 3 Add a new Network Policy…