tonygibbs16  Guru Member

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  • Hi @k1s Yes, that is what I mean, so that the Synology router knows to look for the VMG3925-B10 on the particular IP address out of a specific Ethernet port on the Synology router. Kind regards, Tony
  • You are welcome @k1s https://kb.synology.com/en-uk/SRM/help/SRM/NetworkCenter/lan_static_route?version=1_3 explains how to add a static route. I think that you will need to enter which interface the VMG3925-B10 is connected to. Hopefully it helps. Please let me know what you think. Kind regards Tony
  • Thanks for your reply @k1s . This suggests that it is a routing issue. If you do a tracert command then seeing where it stops might help you know where to fix the routing issue? - It might be that the primary router needs a static route adding to it, so that it can find the VMG3925-B10 via a specific Ethernet port on the…
  • Hello, If it is PPPoE then there are limitations in the Armor G5, see It does not seem like the Armor G5 can set 802.1p and 802.1q on the WAN port for PPPoE. see section 9.4.2. Kind regards, Tony
  • Hello @ozanaki According to the user guide at https://download.zyxel.com/WX3100-T0/user_guide/WX3100-T0_V5.17_5.50.pdf the WX3100-T0 should support AP steering and Band steering, see below screenshot. But it does not seem to working for you with the latest firmware. If you use a WiFi analyser app, then are the 2 WX (e.g A…
  • Hi @Sofian You are welcome. The closest I found before is a document from 2013 see Kind regards, Tony
  • Hello @Sofian Welcome to the forum. Zyxel now have web configurators for most of their devices. and the AX7501-B0 is no exception. Although SSH is possible, you might find it easier to use web configurator for this device. There is a user guide available at see below extract. Kind regards, Tony
  • Hello @ozanaki Welcome to the forum. You might have to contact your ISP (Turk Telecom) as @Liba suggests. There is also the user guide at that might help. * downloaded from https://www.zyxel.com/uk/en-gb/support/download?model=ex3301-t0 It says the below in it: Kind regards, Tony
  • The above link in wrong because it has doodle jump in it. Please use this link https://support.zyxel.eu/hc/en-us/articles/5367490332050-NBG-Series-Troubleshooting https://support.zyxel.eu/hc/en-us/articles/5367490332050-NBG-Series-Troubleshooting Kind regards, Tony
  • Hello @mostafatata123 Welcome to the forum. See below screenshot for the default username and password after a factory reset. I think that it should maintain the current password if it is just an upgrade… from https://download.zyxel.com/VMG3625-T50B/user_guide/VMG3625-T50B_2.pdf Kind regards, Tony
  • Hello @PeteTech The file that is listed under VM3925-B10 at https://support.zyxel.eu/hc/en-us/articles/4403361365778-Zyxel-CPE-Devices-Firmware-Advanced-Downloads-Firmwares-and-other-resources as 5.13(AAVF.18)C0 works on 3 models including on VMG3925-B10C according to the release note PDF that is in the ZIP file (see…
  • Hello Michael @super20 Thanks very much for your reply. Yes that model supports VoIP and I am glad that it is working for you now. I can only think that ATM is needed because some companies run PPP over ATM over DSL. Kind regards Tony
  • Hello @zyxelcz Thanks for your reply. Point e under 5 Firmware Upgrade says that the upgrade could take up to 3 minutes to happen. So you could get the "this site cannot be reached..." whilst the upgrade is happening. How long did you wait after clicking on the Upload button please? If you waited 10 minutes or more, then…
  • Dear Michael @super20 There is newer firmware available, at https://www.zyxel.com/uk/en-gb/support/download if you put DX3301-T0 , as version 4.2 The release note for v4.2 suggests that there is a model of the DX3301-T0 that does not support VoIP (voice over IP). Could you please share the product model number of your…
  • Hello @zyxelcz Welcome to the forum. There is some troubleshooting instructions for the NBG6615 at https://support.zyxel.eu/hc/en-us/articles/5367490332050-NBG-Series-Troubleshooting that you might find useful, including how to upgrade the firmware (see extract screenshot below.) I hope that this is helpful. Kind regards,…
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