Email setting on ZYXEL VMG 8825 B50

Samisbh
Samisbh Posts: 2  Freshman Member

Hello Friend , hello admin

I would like to do setting Email notification

I check all recommendation, but i don't receive any Email notification, i don't understand why ?

If you can help me , i have zyxel VMG 8825 B

Mail server : smtp.gmail.com

Port : i have used 25 , 587 the both not working

Authentification name : i write account Email @gmail and i have tried to write only the word for generate the application password, the 2 not working

Authentification password : application password generated from my compte google

Acount : my adress gmail

Not working

I have activation all notification

Can you help me please

All Replies

  • tonygibbs16
    tonygibbs16 Posts: 945  Guru Member
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    edited October 5

    Hello @Samisbh

    Welcome to the forum.

    Are you able to say what firmware version is running on your Zyxel VMG8825-B50 please?

    Also, is your VMG8825-B50 able to reach your mail server? Can it ping it for example? Can it resolve the name to an IP address?

    see below for Diagnostic page so you can do ping and nslookup

    from https://download.zyxel.com/VMG8825-T50K/user_guide/VMG8825-T50K_V5.13_5.50.pdf

    Please let us know what you think.

    Kind regards,

    Tony

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