Zyxel_Stanley  Zyxel Employee

Hi @KMarc It appears that the LAN2 interface is currently in use (referenced) within the VPN settings, which is why it cannot be deleted from your firewall configuration. To resolve this issue, please navigate to "Site-wide > Configure > Firewall > Site-to-Site VPN" and disable the LAN2 interface from the local networks…

Hi @TomasHujcakZILLION You should inquire about the port forwarding settings on the USG110. Please refer to FAQ#1 and FAQ#2 for guidance on setting up your rules.

Hi @ESupport Your feedback regarding the user interface and the challenges with the GUI have also been noted. We understand the importance of a user-friendly interface, and I will personally ensure your comments are passed on to our team. In response to feedback like yours, we have made significant improvements to the user…

Hi @antoniocerasuolo If your FLEX100 is a bundled device, it will include 13 months of access to all services. For non-bundle devices, there is still a 1-month free trial available for all services. All services will be activated after registration with the MZC server. Once the services expire, the configured security…

Hello @dukisha016 Could you please provide the serial number and MAC address of your USG20-VPN via private message? With this information, we will be able to assist you further by conducting a more detailed investigation from the server side.

Hello @danyedinak, Thank you for bringing this to our attention. We will consider making modifications in future versions.

Hello @JoostGroot, In previous firmware versions, hybrid mode was supported for connecting the firewall online to the NCC server. Given that ZTP mode is considered legacy for bringing the firewall online, and native mode has proven to be more user-friendly, we have discontinued ZTP mode starting from version 5.37P1. Should…

Hi @c777 You might want to consider recovering the system database. This process can reset all configurations to their default state, essentially making it like a new system.

Hello EliteITGuy, Thank you for your suggestion. We will consider moving it to the ideal stage for further discussion.

You can go to MAINTENANCE > File Manager > Firmware Management and select "Standby" partition first and click "Reboot" button to switch boots up partition.

Hi @yves3550 Which firmware version is working on your SCR50? The latest version is 1.00 patch 2 firmware. You may have a try the latest version and check if it helps in your case.

Hi @baba We have released ZLD5.36 Patch 2 firmware. This update primarily focuses on addressing vulnerabilities and resolving issues related to VPN connections and network interruptions. https://community.zyxel.com/en/discussion/17091/zld4-73-zld5-36-patch-2-official-version-released-to-address-buffer-overflow-issues

Hi @FMGregor To further investigate this issue, would it be possible for you to provide me with a private message containing the HTTPS access session? This will allow me to directly look into the matter.

May I know the current firmware version running on your firewall? If you're experiencing issues, it might be worth trying the latest firmware version to see if it resolves your problem.

Hi @Tibasoft @DavidDeLaet I recommend following the steps for upgrading firmware after switching to the other partition.