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Where can I find firewall settings in Nebula?
Question: Where can I find firewall settings in Nebula? Answer: You can find it at Site-wide > Configure > Firewall. In Configuration, you can modify settings including Interface, NAT, Routing, and Security Policy.
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How can I set up email alerts for reboot events on the USG Flex H?
Question : How can I set up email alerts for reboot events on the USG Flex H? Answer: The user can navigate to System > Notification > Mail Server to complete the necessary configuration and ensure that emails can be sent normally. Then navigate to System > Notification > Alert to enable the setting. Select the “Device…
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How can I set up email alerts for physical port up events on the USG Flex H?
Question : How can I set up email alerts for physical port up events on the USG Flex H? Answer: The user can navigate to System > Notification > Mail Server to complete the necessary configuration and ensure that emails can be sent normally. Then navigate to System > Notification > Alert to enable the setting. Select the…
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How can I set up email alerts for physical port down events on the USG Flex H?
Question : How can I set up email alerts for physical port down events on the USG Flex H? Answer: The user can navigate to System > Notification > Mail Server to complete the necessary configuration and ensure that emails can be sent normally. Then navigate to System > Notification > Alert to enable the setting. Select the…
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How do I get an email notification when a user successfully to log in to the USG Flex H?
Question : How do I get an email notification when a user successfully to log in to the USG Flex H? Answer: The user can navigate to System > Notification > Mail Server to complete the necessary configuration and ensure that emails can be sent normally. Then navigate to System > Notification > Alert to enable the setting.…
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How do I get an email notification when a user fails to log in to the USG Flex H?
Question : How do I get an email notification when a user fails to log in to the USG Flex H? Answer : The user can navigate to System > Notification > Mail Server to complete the necessary configuration and ensure that emails can be sent normally. Then navigate to System > Notification > Alert to enable the setting. Select…
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If I forget the admin password on USG FLEX H, can I reset it?
Question: If I forget the admin password on USG FLEX H, can I reset it? Answer: Yes. You cannot rename or replace the admin account. To recover access, first get the support account password from Nebula (Site-wide > Configure > Site settings), then sign in to the firewall with support and change the admin password.
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How to set up standalone mode on H Series?
Question: How to set up standalone mode on H Series? Answer: Standalone mode is not supported on H Series. H Series must be registered and managed through Nebula. However, you can still configure settings from the firewall local GUI as well.
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Is there a way to bypass registration in first installation H Series firewall?
Question: Is there a way to bypass registration in first installation H Series firewall? Answer: No. Registration bypass is not supported during first installation of H Series firewall. It must be registered and managed through Nebula at the same time.
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VPN authentication method and user rejection troubleshooting
Question: Why is a newly added VPN local user rejected while an older user is accepted? Answer: VPN authentication must use only one source at a time: Local User or Cloud Auth User. If local users should authenticate, confirm the VPN method is set to Local User. Apply this setting from the firewall local GUI (not only…
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Can we schedule a reboot task on Nebula?
Question: Can we schedule a reboot task on Nebula? Answer: Currently, scheduling reboot tasks for USG FLEX H via Nebula is not supported.
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How to change my Password ?
Question: How to Change my Password ? Answer: 1)Log in your Firewall by Web GUI 2)Navigate to "User & Authentication" > "User/Group" > "User", Click the user which you want to change password.
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How to Change my router name ?
Question: How to Change my router name ? Answer: 1)Log in your Firewall by Web GUI 2)Navigate to "System" > "Settings", change the Host Name
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Why Are Live Tools Missing in the Nebula App?
Question: When we open a site in the Nebula app and go to Firewall, the "Live Tools" tiles are missing. There is no option to restart the device from the app, Answer: Currently, Nebula APP doesn't support Live Tools or restart feature. You can restart the firewall via Nebula portal or local web GUI only.
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Does Nebula Support for USG FLEX H Series Firewall WAN Usage Reports
Question: How can I get daily, weekly, and monthly firewall WAN usage reports, including "Security gateway usage" graphs, for my USG FLEX H series device in Nebula? Answer: The USG FLEX H series, including models like the USG FLEX 700H, does not support traffic usage reporting to Nebula's 'Monitor - Firewall - Summary…
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How do I check the port status information on the USG Flex H model using the CLI?
Question : How do I check the port status information on the USG Flex H model using the CLI? Answer : The user can use the CLI command show port status to check the port name and up/down status, as shown below:
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How do I change the WAN trunk algorithm settings on the USG Flex H model using the CLI?
Question : How do I change the WAN trunk algorithm settings on the USG Flex H model using the CLI? Answer : For example, the user would like to change the WAN trunk algorithm from Spillover to Weighted Round Robin in the WAN1-Active profile on the USG Flex 200HP. Please refer to the below CLI : usgflex200hp> show config…
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How do I check the WAN trunk settings on the USG Flex H model using the CLI?
Question : How do I check the WAN trunk settings on the USG Flex H model using the CLI? Answer : The user can use the CLI command show config vrf main interface-group to check the WAN trunk configuration, as shown in the following result. The corresponding trunk settings in the Web GUI are shown below.
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How can I check the service group object on USG Flex H model using the CLI?
Question : How can I check the service group object on USG Flex H model using the CLI? Answer : The user can run the CLI command "show config object service-object group Service Group object name" to check the service group object settings on the USG FLEX H model. For example, the user checks the service group object…
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How can I check the current address objects on a USG FLEX H model using the CLI?
Question : How can I check the current address objects on a USG FLEX H model using the CLI? Answer : The user can run the CLI command "show config object address-object address" to check the current address object settings on the USG FLEX H model, as shown below: The corresponding address object settings in the device GUI.