If I forget the admin password on USG FLEX H, can I reset it?

Zyxel_Stanley

Question:
If I forget the admin password on USG FLEX H, can I reset it?

Answer:
Yes. You cannot rename or replace the admin account. To recover access, first get the support account password from Nebula (Site-wide > Configure > Site settings), then sign in to the firewall with support and change the admin password.