Multy WiFi System - Zyxel Community

What will come in the new App?
Hi, I just bought the Multi X and is was very baffled to see that I could not change the DNS settings on my system. Using DHCP from ISP it was important for me to be able to change to OpenDNS Family to protect my young ones. Please tell me this will change? A second thought, if the WAN connection to internet is down there…
Multy X MAC Address
I just wanted to check that Multy X AC3000 advertises two MAC addresses for each frequency of 2.4GHz and 5GHz. I run InSSider on my MAC and it sees two MAC addresses for my 2.4GHz and 2 for my 5GHz. I'm assuming one is for devices to connect to and the other is the backend channel for the mesh devices to communicate. The…
How long is the maximum subscription period?
The maximum subscription period is three years.
Network topology button in Settings >> Advanced Setting of Multy X app 2.0.2
Hi - in the UK version of the app is the Network Topolgy button meant to do anything? I had hoped that once you pressed it you would see your network topology but nothing seems to happen. Should this be happening? #MultyX_Sep
Connection drop
Hi I have internet drop on my Multy both hard and WiFi changed web browser as requested by Zyxel no difference . If I change back to by home hub 5 and it all works fine. Can I have some help with this as the help desk has passed me on , Ready to put in the bin it’s a very expensive mistake #MultyX_Sep
Can Multy X main AP connect 2nd, 3rd satellite AP via its LAN port for backhaul traffic?
Could the new satellite AP connected with the main AP via its LAN port? #MultyX_Sep
How to set up the "Speed Test Results" notification via Multy App?
The Speed Test Results notification will notify users while using Amazon Alexa to run the speed test. Please follow the below steps to enable the notification. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Tap…
How to set up the "New Device Connected" notification via Multy App?
When a new device connects to Multy Plus (WSQ) network, the New Device Connected notification will inform users via Multy App. Please follow the steps shown below to configure the notification settings. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings"…
How to set up the "New Firmware" notification via Multy App?
When a new firmware is available, the New Firmware notification will inform users via Multy App. Please follow the steps shown below to configure the notification settings. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Tap…
What to do if the primary Multy can't find other nodes?
When the primary node can’t find other nodes, please follow the instructions shown below for troubleshooting. Too far from primary node Check the other node’s location on Multy App to find out if the signal strength of the node is too weak and move the node to a proper location where the signal strength is perfect.…
How to reset Multy Plus (WSQ60) to factory default settings?
Sometimes you may need to reset the Multy Plus (WSQ60) to its default factory settings. The reset button is in a small hole next to the Power Jack in the back of Multy Plus (WSQ60). Please use a paper clip or toothpick to press the button for 5 seconds and LED will start Red Blinking to show you the Multy Plus (WSQ60) unit…
How to sort the client device list via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Access Control" icon. Step 3: Tap the "Filter" icon. Step 4: Select client list type to sort.
How to find the current app version of Multy Plus (WSQ60)?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Information" in the menu list. Step 4: Find "App Version" in "Information" page.
How to create an Access Control profile via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. In order to be able to access the Web GUI, you might have to get the correct IP address…
Multy X - Bridge Mode
I am thinking of buying a Multy X and I have a question before purchasing. When in bridge mode do you lose the guest wifi functionality ? or can the fronting router use a vlan tag to segregate the guest traffic ?. Or is the guest network just another SID and password with no segregation ? #MultyX_Sep
How to create a IPv4 firewall rule via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
How to get the current topology of Multy Plus via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
How to change the channel of 2.4GHz WiFi network via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
How to get the current channel of 5GHz WiFi network via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
What channels are used for Admin WiFi, Employee WiFi and Visitor Network?
Multy Plus (WSQ60) chooses the best channels of 2.4G and 5G for WiFi networks when system boots up. Therefore, Admin WiFi, Employee WiFi and Visitor Network all use the same channel of 2.4GHz and the same channel of 5GHz.

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