What to do if the primary Multy can't find other nodes?
Options
Zyxel_Support
Posts: 436 Zyxel Employee
When the primary node can’t find other nodes, please
follow the instructions shown below for troubleshooting.
Too far from primary node
Check the other node’s location on Multy App to find out if the signal strength of the node is too weak and move the node to a proper location where the signal strength is perfect.Check LED status
Check the LED status on both nodes to see if the backhaul connection works correctly. Normally, LED should be White Solid.Multy Plus (WSQ60) issues
In some rare cases, restarting your Multy Plus (WSQ60) can fix connectivity issues sometimes. Don’t worry. This won’t erase any data. All of your settings will still be in place.0
Categories
- All Categories
- 384 Beta Program
- 2.1K Nebula
- 116 Nebula Ideas
- 80 Nebula Status and Incidents
- 5.1K Security
- 74 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 70 Switch Ideas
- 907 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 210 Service & License
- 334 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 886 Nebula FAQ
- 415 Security FAQ
- 228 Switch FAQ
- 198 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 73 About Community
- 63 Security Highlight