-
Is it mandatory to register an account before setting up Multy X?
No, it is not mandatory. However, it is recommended to register an account on myZyxelCloud for better supports and services. With a registered account, the configurations are saved in both your mobile device and myZyxelCloud. You can manage Multy X units from any of your mobile devices with the same account. Without an…
-
Can I set up 2.4GHz and 5GHz bands with different WiFi SSIDs and passwords?
Yes,
Multy X allows user to use different WiFi SSIDs for 2.4GHz and 5GHz in the network. But there will be two separated WiFi networks (one for the 2.4GHz band and the other for the
5GHz band) which require you to manually connect to the band you want to connect and the band
steering feature will be disabled. With the band…
-
How to share my Private WiFi?
You easily share your Private WiFi through text, email and several other apps by using the Multy X app. Step 1: Open
the Multy X app which is installed in your mobile device. Step 2: Tap the "Settings" icon in the bottom-right corner to enter "Settings" page. Step 3: Tap "Share" in the "Private WiFi" section, and then you…
-
Can I still use Multy X if the modem provided by my ISP has a built-in WiFi router?
Yes, Multy X attaches to the gateway using an Ethernet cable from the gateway’s Ethernet LAN port. You will find that both Multy X and the gateway provide WiFi services at home. If your gateway is leased from your ISP, you might want to contact your ISP to request them to disable the gateway’s WiFi service so that you can…
-
How to share my Guest WiFi?
You can easily
share your Guest WiFi through text, email and several other apps by using the Multy X app. Step 1: Open
the Multy X app which is installed in your mobile device. Step 2: Tap the "Settings" icon in the bottom-right corner to enter "Settings" page. Step 3: Tap "Share" in the "Guest WiFi" section, and then you…
-
How to set up Guest WiFi?
Guest WiFi is a
special network with a separate SSID for guests that gives them access to the Internet while blocking them from your local network thereby protecting your local network security. Please follow the steps below to set up Guest WiFi through Multy X app. Step 1: Tap the "Settings" icon in the bottom-right…
-
Can I manually adjust WiFi channel through the Multy APP?
WiFi channel can't be selected manually. Multy X automatically chooses the best WiFi channel for the user during booting or when the WiFi configuration is changed. It selects the fastest channel and gives your WiFi clients the smoothest ride they deserve.
-
What can I do when the speed of Multy X drops?
Please check the following things for troubleshooting when you
find a sharp drop in the speed. Too close or too far from the 1st node While installation, check
the location of Multy X units in Multy X app to figure out if your 2nd Multy X unit is too close or too far away from the 1st Multy X unit. Move the 2nd Multy X…
-
What kind of Internet type does Multy X support?
There are three options to connect Multy X to Internet which includes DHCP, PPPoE and Static IP provided by the ISP. Detail description can be found below if you would like to get more understanding. DHCP Abbreviation of Dynamic Host Configuration Protocol. A method
of connection where the ISP assigns your IP address when…
-
How to restart the Multy X unit?
Sometimes
common issues can be resolved by restarting your device. There are two methods, power cable and Multy X app, to restart
your Multy X unit as described with the following steps. Restart via the
power cable Step 1: Unplug
the power cable from your Multy X unit. Step 2: Wait
about 10 - 20 seconds until it is fully…
-
Multy X is tri-band or dual-band router?
Multy X is tri-band or dual-band router? I would like to know the performance about Multy X, thanks.
-
Multy X
Multy X AC300 tri-band router have a Firewall ? And howe many wifi SSID supported?
-
How much WiFi coverage will I get with Multy X?
A maximum of 4 nodes Multy X can cover up to 10,000 square feet of area. Homes made of other materials
may see different WiFi coverage. Please check the following table for the possible factors of influence when coverage
is not as expected.
-
Does Multy X replace my modem?
As subject, does Multy X replace my modem?
-
How fast is MULTY?
Can it make the Kessel Run in 14 parsecs, like the Millennium Falcon?
-
How many wireless devices can I connect with a pair of MULTYs?
I have about 15 devices that need wireless network connection. How many does MULTY support?
-
MULTY or extender?
uhh... hi... my grandpa's "pass-the-butter" robot isn't getting good wifi signal to the kitchen do i use your MULTY or wifi extender? here's his robot:
-
I need Multy have POE feature...
Please let me know... Does Multy have POE solution? :s
-
WiFi system unboxing
Can anyone share their unboxing photos or videos? Would like to know how the first version looks like.
-
MULTY identify
Does MULTY identify as a man, woman, or other?
