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How to add the 2nd node?
Step 1: 2 options to add the 2nd node. There
are two ways to add the 2nd node. * After the 1st node is set up successfully, tap "Add Another Multy?" button to continue installing the 2nd node. * Tap the "Menu" icon. Tap "My Multy" in the menu list. Tap "Add Multy" button to add the 2nd node. Step 2: Follow the instructions…
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How to set up the 1st node?
Step 1: Download and install the Multy X App. The Multy
X App can be found in Google Play for Android devices and in App Store for iOS devices. Please download and install it in
your Android or iOS mobile device before installation. Step 2: Start to Install Multy. There are 2 options to begin the installation, "Install…
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How to change the picture for the WiFi System?
It is fancy to have a picture for each WiFi system and also provides an easy way for the end users to recognize different WiFi Systems. Please follow the step to select a specific picture for your WiFi system. Step
1: Open the Multy X app which is installed in your mobile device. Step
2: Tap the "Menu" icon in the top-left…
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How to rename the WiFi System?
The name of the WiFi system can be changed after installation. Please follow the steps shown below. Step
1: Open the Multy X app which is installed in your mobile device. Step
2: Tap the "Menu" icon in the top-left corner on the screen. Step
3: Tap "WiFi System" in the menu. Step
4: Tap "Edit" icon. Step
5: Input a new…
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Can I mount Multy X to the wall?
Because of the antenna design, it is suggested to put Multy X on the desktop or table to get the optimal performance.
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How long is the power cord of Multy X?
The length of the power cord is 1.8 meters. * Power: 12V DC, 3A * Power consumption: 25 watt
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How to change the icon for each connected client?
Changing the icon for each connected client makes it easier to identify devices sometimes. Please follow the steps to choose a good-looking icon for your device. Step
1: Open the Multy X app which is installed in your mobile device. Step
2: Tap the "Device(s)" icon located in the bottom of the screen. Step
3: Tap the…
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How to rename a connected client?
If you would like to give each of the connected clients a special name so that you can identify them easily, the following steps will guide you to reach the goal. Step
1: Open the Multy X app which is installed in your mobile device. Step
2: Tap the "Device(s)" icon located in the bottom of the screen. Step
3: Tap the…
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How to find the current firmware version of Multy X?
Step 1: Open the Multy X app which is installed in your mobile device. Step 2: Tap
the "Menu" icon in the top-left corner on the screen. Step 3: Tap
"Version" in the menu. Step 4: "APP Verion" and "Firmware Verion" will be shown on the screen.
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How to do if the client can discover Multy X network but cannot connect to it?
When your client detects Multy X WiFi network but is unable
to connect to it, please follow the following steps to troubleshoot. Step 1: Check WiFi network settings of
Multy X. Open the Multy X app and confirm the settings (SSID and Password) of Private network/Guest WiFi are correct. Step 2: Check the wireless…
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How to troubleshoot if the client can get an IP address but can't access Internet via Multy X?
Step 1: Check the LED status on the 1st node of
Multy X.Please check if the LED is White Solid. If the LED shown on the 1st node is Red Solid, it means Multy X cannot access Internet. Please check your Internet environment. Step 2: Directly connect the device to modem to check
if the device can get Internet connection. If…
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How to do if the devices in Multy X WiFi system can't get Internet connection?
If the devices which connect to Multy X can't get Internet connection, please
follow the following steps to troubleshoot. Step 1: Identify the problem happens between "1st node and modem" or "1st node and 2nd node". * Check LED light of the 1st node and the 2nd
node If LED light shows Red Solid on the 1st node, it means…
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How to set up the Parental Control feature?
Parental Control allows you to set Internet access schedules. Parents can set time limits for how long their
children are online and the time of day they can access the Internet. Steps 1: Open the Multy X app and tap the "Parental Control" icon. Steps
2: Tap the device name from the device list. Steps
3: Tap "Join Group"…
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Does Multy X support WiFi On/OFF scheduling?
Does Multy X allow me to turn the wi-fi radio On and OFF on a schedule? Can this be done?
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How do I setup dedicated WiFi network for Video Streaming box (such as FIRE TV) on Multy X?
I would like to separate different WiFi Network for Mobile/laptop access and Video streamings (such as TV box/FIRE TV/Apple TV) on Multy X. Could you indicate how to set it up via App?
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MULTY+ARMOR Z2
Can I add my ARMOR Z2 as an extender to the MULTY pair? I've a 6500 sq ft home and would like to keep my current ARMOR Z2 and use it as an extender in the guest room.
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Does Multy X have a DHCP server?
DHCP server is enabled in the 1st node of Multy X by default to automatically assign IP addresses to devices which are connected to the Multy X. DHCP server in the Multy X assigns IP addresses in the range from 192.168.212.2 to 192.168.212.253 for Private
WiFi network and in the range from 192.168.141.2 to 192.168.141.253…
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What type of WiFi security does Multy X use?
WPA2-Personal(AES) is used as the default security
type in the Multy X. WPA2 Personal is the main WiFi security method and is used by most home
and small business users.
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Which Bluetooth technology does Multy X use?
Bluetooth v4.1 is built in the Multy X for communicating with the Multy X app for installation usage. Bluetooth v4.1 technology mainly improves smart connectivity
for power saving and secure data transfer.
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How to reset Multy X units?
Sometimes you may need to reset the Multy X unit to its
factory default settings. The reset button is in a small hole next to the Power Jack in the back of the Multy X unit. Please use a paper clip or
toothpick to press the reset button for 5 seconds and LED will start Red Fast Blinking to show you the Multy X unit is…
