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How does setting a 160MHz channel width affect wireless performance and interference?
Setting the channel width to 160MHz allows the network to use multiple channels, which can increase speed but may also lead to overlap and interference with other nearby wireless networks. To optimize performance, it is recommended to adjust channel selection based on the surrounding wireless environment. Selecting a less…
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Why my WAX620D-6E AP only display 2.4GHz and 6GHz channel utilization on Nebula?
The AP model WAX620AX-6E is Nebula BandFlex model (NWA220AX-6E, WAX620D-6E), which means the AP can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. Thus when the NWA220AX-6E BandFlex radio is configured in 6GHz mode, the 5GHz related information will not display on the Nebula front-end page.
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Why my NWA220AX-6E AP only display 2.4GHz and 6GHz channel utilization on Nebula?
The AP model NWA220AX-6E is Nebula BandFlex model (NWA220AX-6E, WAX620D-6E), which means the AP can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. Thus when the NWA220AX-6E BandFlex radio is configured in 6GHz mode, the 5GHz related information will not display on the Nebula front-end page.
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Why my AP WAX620D-6E only display 2.4GHz and 5GHz channel utilization on Nebula?
The AP model is Nebula BandFlex model (NWA220AX-6E, WAX620D-6E), which means the AP can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. Thus when the WAX620D-6E BandFlex radio is configured in 5GHz mode, the 6GHz related information will not display on the Nebula front-end page.
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Why my NWA220AX-6E AP only display 2.4GHz and 5GHz channel utilization on Nebula?
The AP model NWA220AX-6E is Nebula BandFlex model (NWA220AX-6E, WAX620D-6E), which means the AP can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. Thus when the NWA220AX-6E BandFlex radio is configured in 5GHz mode, the 6GHz related information will not display on the Nebula front-end page.
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Why my WiFI 6E AP cannot broadcast 5GHz and 6GHz SSID at same time?
If the AP model is Nebula BandFlex model (NWA220AX-6E, WAX620D-6E), which means the AP can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. The BandFlex radio can only choose one between 5GHz and 6GHz. If the requirement is to enjoy 5GHz + 6GHz wireless service simultaneously broadcast, it's…
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Why can't my WAX620D-6E configure 5GHz + 6GHz radio option on Nebula?
The Nebula BandFlex models (NWA220AX-6E, WAX620D-6E) can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. The BandFlex radio can only choose one between 5GHz and 6GHz.
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Why can't my NWA220AX-6E configure 5GHz + 6GHz radio option on Nebula?
The Nebula BandFlex models (NWA220AX-6E, WAX620D-6E) can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. The BandFlex radio can only choose one between 5GHz and 6GHz.
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[Nebula] How to configure the DCS Schedule?
The DCS (Dynamic Channel Selection) schedule allows your Zyxel access point to automatically choose the optimal Wi-Fi channel at scheduled times, minimizing interference and improving network performance. Navigate to Site-wide > Configure > Access points > Radio settings > DCS setting > DCS schedule. Set the preferred time…
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What does the event log "Wlan slot2 is enabled" mean?
This is a general informational log indicating that the 5GHz radio of the access point has been activated, commonly observed when the AP boots up. *Note: On BandFlex models, this may also refer to the 6GHz, depending on the BandFlex configuration.
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What does the event log "Wlan slot1 is enabled" mean?
This is a general informational log indicating that the 2.4GHz radio of the access point has been activated, which is commonly observed when the AP boots up.
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How to Enable 160MHz Channel Width in Nebula
The 160 MHz channel width option is not shown on the general 'Radio Setting' page because it applies to the entire site, and not all AP models support 160 MHz. After confirming device is on the 160 MHz supported model list, you can set it on a per-AP basis: Go to Configure > Radio settings > AP list (at the bottom of the…
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How to resolve frequently disconnects and reconnects with 2.4GHz only device?
Many legacy IoT devices such as aircon, wash machine, door bell may encounter connection issue with new Wi-Fi standard AP. To address intermittent connection issues with 2.4GHz IoT devices, you can try several steps: Configure the 2.4GHz Radio Mode: Ensure the 2.4GHz radio mode is set to b/g/n. This can help with better…
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Why does my Smart Mesh connection between APs keep disconnecting?
If your Smart Mesh connection between APs disconnects when the repeater AP is unplugged and deployed to wireless side, here are some steps to troubleshoot and resolve the issue: Check for Channel Interference: Interference on the Root AP's channel can cause connectivity issues. For example, if the Root AP is on channel 44…
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Why I cannot find AP radio power setting in Nebula APP?
Currently, Nebula APP does not support configure radio settings through Nebula APP, if with the requirement to adjust Nebula managed APs' radio configuration, please navigate to Nebula web site to adjust the configuration: Configure » Access points » Radio settings
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What happen when decrease/ increase WLAN rate Control?
If decrease the WLAN rate control: Increase the time for AP to transmit management and control frames Improves accessibility of clients using older hardware that doesn’t support higher WLAN rate If increase the WLAN rate control: Shortens the time for AP to transmit management and control frames Lessens accessibility of…
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What happen when smart steering set too low or high
When set too low (e.g., -100 dBm): Clients moving away from the AP may remain connected to that AP despite a nearby AP having a better signal. When set too high (e.g., -59 dBm): The AP may disconnect a client even if there is no nearby AP with a better signal, leading to potential connectivity issues. Path to configure…
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When should Smart Steering be disable?
Smart Steering helps clients connect to an AP with a better signal when their current signal becomes weak. However, there are situations where Smart Steering should be disabled: Only One AP: If there is only one AP, Smart Steering is unnecessary. APs very far apart: If APs are placed so far apart that their coverage areas…
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How to Enable DCS Settings on Nebula?
Dynamic Channel Selection (DCS) is an essential feature that helps optimize wireless performance by automatically selecting the best channel for your WiFi network. This FAQ guide will provide step-by-step instructions on how to enable or disable DCS settings on Zyxel's Nebula platform. To enable DCS on the Nebula Control…
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Why my Wi-Fi 6E AP cannot broadcast 6GHz Wi-Fi?
Please check if your model is the Nebula BandFlex model, which means the 5GHz and 6GHz cannot work at the same time. BandFlex Model: NWA220AX-6E, WAX620D-6E If your model is the BandFlex model, please further check: Nebula >> Configure >> Access points >> Radio settings page, scroll down the bottom AP list, and tap the…