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Problem with FWA505 following firmware upgrade
My FWA505 has just been update to firmware V1.60(ACKO.0)C0 and now the Remote Configurator no longer works. Establish gives a link but the resulting webpage states result "Invalid Host". This was working fine before the firmware upgrade. Is this a bug with the new firmware?
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Delete account
plese i want to delete my account nebula, can you help me? @Zyxel_CSO My email associate is focarazzodavide@libero.it
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Nebula Website Resetting to Default
I have a problem that started yesterday. On the Nebula website any page that displays as a table e.g. Switches, Access Points, Switch Ports, has reverted back to the default columns. If I reselect the columns I want, it will work, but if I refresh the web page the columns will revert back to the default again. I've tried…
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Unable to access my FWA 505
Hi, just set up my new FWA505 and updated firmware to latest version but the unit is still not recognised as being online by Nebula (even though it is and all looks healthy). Tried the port testing and my network allows port 4335 but not 6667. Don’t really know what this means. Please could you assist?
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Where to look for the source of my multicast storm
Hi All I've read the info on multi- and broadcast storms in this community, but I can't figure out where to look in my setup. This storm happens every day at different times, and I have no clue where to look for the source. Any help is welcome All switches are XMG1925-10EPon the latest firmware V4.80(ACGP.3) | 11/26/2024…
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Ap nwa55axe Offline ad intermittenza
Salve , ho un AP nwa55axe su un impianto da 10 Ap che ha iniziato da più di un giorno ad andare Offline, ma io vedo nei lig log regolarmente tutte le attività . Reset dell'Ap e dello switch non hanno risolto.
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Firewall USG FLEX 100HP speed test
Is there an option to perform speed tests on a Flex 100HP like we do in the USG 200? Or using the GUI? https://community.zyxel.com/en/discussion/17689/how-to-perform-speedtest-on-device#:~:text=Router%23%20debug%20_speedtest%2Dcli%20Once%20you%20perform%20the,as%20client%20and%20do%20the%20network%20speedtest
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Don’t work
Got the device today. It doesn't work. Nothing can be set or searched for, no reception, no transmission, simply nothing.
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No 5G Connection
My device cannot establish a connection. The SIM card is also not recognized. What can I do?
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USG Flex H - Home Office User should authenticate to USG Flex H via Login to access RDP
Hello! When a user in the home office (no zyxel firewall) tries to login to a company USG Flex H the "login denied" appears. When an adminitrative user tries to log in - ok Situation: User in Home Office (no zyxel firewall) should authenticate via WAN to a USG Flex H via webinterface, to access a RDP-Connection on the LAN…
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Device stuck in Cloud-Saving Mode – no access to local configuration (XMG1915-18EP)
Dear Zyxel Support Team, I need assistance with my Zyxel XMG1915-18EP switch. The device is currently stuck in the Cloud-Saving Mode of my Nebula organization. Because of this, the following issues occur: No “Remove from organization” option in Nebula Setup wizard keeps appearing Local web interface is limited “NCC…
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Application for analyzing Wi-Fi
Friends, I'm facing a Wi-Fi connection instability issue at a client's site and need suggestions for a Wi-Fi analysis app.
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"SSID by usage" showing more SSID than expected
Hello everyone, on a site I have 3 SSIDs. Let me call them Red, Blu, Violet. On the "SSID by usage" widget I see 2 times the Red SSID instead of only one: Why is it showing double SSID?
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Router FWA505 bought as second hand in ebay cannot be added to Nebula
When putting the serial number, I receive the following message "cannot find device". But when I enter the router as administrator (through 192.168.1.1), I see that my device is in the Nebula Control Center Status. I tried to get some support by Zyxel Customer Service, but when I put the serial number they tell me to ask…
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app control
hello, I think this can be made a little bit better: For example. i want to check on social network. I can select All, and that works. But if i want to make 1 exeption, i have to click every single entry. that's a lot. Why not make selection boxes in front of the entries: Click all, deselect the one you don't want. yours…
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VPN tunnel uptime problem
USG FLEX 700H V1.36(ABZI.0) So I don't normally look at Nebula but now and then I log in to view some things like the VPN usage and connectivity and I'm sure the last time I looked when I had three tunnels that are local it showed solid green for all of them but I added a 4th and check over some days and some red was…
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Zyxel Wireless Optimizer
Are the NWA90AX and WAX610D devices not listed in the software Zyxel Wireless Optimization?
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Inicio de servicio
Buenas, Acabo de adquirir un NWA50AX y no consigo iniciarlo de ninguna manera. O me dais solucion pronta o os devuelvo el producto. No creo que tenga que pagar una licencia para usar un producto que ya cuesta 70€
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minor bug
When i click the copy button behind "organization ID" in the right upper corner, i get the message cloud monitor id copied… when i click the copy button behind "cloud monitor id", in the right upper corner i get the message organization id copied… It's just the message which isn't correct.
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MAC Filter whitelist on Access Points
This morning I was at a client and I had to create wireless network on sensitive network unfortunately(no cable possible). Created decent password and only allowed 1 AP to send out, but in the early days I used to work with a MAC Filter list where I could work with whitelisting. I don't seem to find this on Nebula anymore…
