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Nebula APP GUI
There are some GUI elements that could use some overhaul, at least in the Android app. The opening page with the "Organization" and "Site" sure looks good aesthetically, but it's starting to get very hard to navigate with a company that has 10+ organizations (and counting) as customers. At the moment we can only see 3…
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[NEBULA] Moved: NWA1123-AC-PRO IPv6 configuratio
This discussion has been moved.
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[NEBULA] Whatsapp - slow response time
Hi, we are implementing a wireless solution at a school. It turns out that response time for whatsapp-users is pretty high when on wifi, changing to the 4G -network delivers almost immediately. (Takes about a minute to receive/send a message). Any idea? Tnx, Paul
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[NEBULA] Will exising gear work with the Nebula solution
I am thinking of moving to the Nebula solution a couple of pieces at a time. I would start out with a NSG100 and a couple NSW100-28P switches. I have a NXC2500 controller and Zyxel waps. Will NXC2500 and waps still work with Nebula switches and controller until I decide to swap out the waps to the Nebula solution?…
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[NEBULA] Change NCC Owner
I have also to change the NCC Owner. How can i do this?
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Routing table, netstat or nmap in live tool
Request from @flottmedia Looking for something like routing table, netstat or nmap, where you can take a (live) look at currently opened ports as well as established connections. That would also be a great amendment for the live tools section in NCC. Anyone who like this idea please share your comment or press like!
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[NEBULA] NSG Site-to-Site VPN behind NAT not working
We followed the way described in https://businessforum.zyxel.com/discussion/1595/nsg-site-to-site-vpn-port-forwarding and https://businessforum.zyxel.com/discussion/194/nsg-vpn-support-behind-nat to set up a Site-to-Site VPN between the two LAN1 subnets (192.168.8.0/24 and 192.168.10.0/24) of two NSG100. As the NSGs are…
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[NEBULA] Multiple DNS suffixes as search list in DHCP options
Is there a way to assign an ordered list of multiple DNS suffixes in the DHCP options of a NSG to dynamically assign a domain search list for all DHCP clients in a multi-domain-setting like described e.g. in…
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dyndns refresh button
Hi, The USG have a "refresh" feature under logs, for refreshing dyndns connections (ip change) And we have customer in a situation where reading the wan interface is not a good enough solution for dyndns. So to resolve it today, I have to turn off dyndns, save, then enable, and save, for it to refresh. But since the USG…
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Allow deletion of clients
Currently it doesn't seem to be possible to completely delete an old client record (e.g. from the list of NSG clients), even not, if the client isn't online anymore. A complete removement of client specific data (e.g. MAC address) from the NCC on demand of a client could be an important use case for e.g. GDPR specific…
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[NEBULA] Whatsapp - round times
Hi, we are implementing a wireless solution at a school. It turns out that response time for whatsapp-users is pretty high when on wifi, changing to the 4G -network delivers almost immediately. (Takes about a minute to receive/send a message). Any idea? Tnx, Paul
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[NEBULA] MAC-based Authentication with Nebula Cloud Authentication
Hi, I could not find a guide on how to setup MAC-based Authentication for our Wireless Access Points. It looks like I should be able to set this up so devices should automatically connect to the Wi-Fi if I have added the MAC address to the cloud authentication in the organization? Please can you let me know if you have a…
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[NEBULA] 2 Nebula AP 102s for a network?
I got the advice to have 2-3 NAP102s to be installed in my home, each on each floor, to get stable wifi. But how to do this if the router with ethernetcable is downstairs? I installed a NAP102 downstairs indeed, no problem, but how to continue? I cant connect the 2nd to the 1st wirelessly? Hope that you have an answer! Eva
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Automatic one-to-one replacement on hardware defects
Nebula should have an option in the "add device" menu alowing to automatically replace an existing (e.g. defective) device with a new one. A simple dropdown with device names of the same type (switch / AP / gateway) would be sufficient. All configured options of the old (replaced) device should then be automatically…
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[NEBULA] Are there problems with Voice VLAN functionality with the GS1920-24HPv2 Nebula Flex switch?
A new GS1920-24HPv2 switch has been installed in a customer site and it is set up so that the main LAN uses VLAN 1. A voice VLAN has been set up to use VLAN2. Each VLAN has a separate gateway router providing internet connectivity. The MAC of the phone connected to this voice VLAN is showing in VLAN2. The gateway router…
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[NEBULA] AP name changes when moved between Sites
Why does the custom name of the AP change back to the MAC address when moved between Sites? We setup new APs (firmware updates, etc.) in a "Staging" site so it doesn't interfere with the production WiFi environment in the room (aka, no SSIDs enabled) and then move it to the actual Site that it is deployed in (so it will…
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[NEBULA] Can I establish 2 or more simultaneous connection over IPSEC/L2TP ?
I have 2 users authenticated to connect over IPSEC/L2TP. Both can login VPN if there is no established connection already. If one of them is online, another one can't login, it get stuck on the Phase 2.
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Keeping the device names/settings when the devices are moved from site to another site
An idea comes from @HealthByRo I really think that Zyxel should give us an option to move a device from one Site to another with the option of keeping the device names/settings instead of resetting them to defaults only.
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Global Admins
Hi Nebula Forum, How about getting access to create multiple global admins. If I have ex. 150 Organizations, and want to add my colleague to become admin for all of them, then I need to add the person to all of the organizations, which is pretty exhausting. Please add this function, so it would be a lot easier to…
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[NEBULA] L2TP VPN and Windows 10
Hello everyone, is there anyone who can help me to set up an IPSEC L2TP VPN between an NSG 50 and Windows 10?I followed this guide: https://kb.zyxel.com/KB/searchArticle!gwsViewDetail.action?articleOid=016271&lang=EN But the VPN does not connect does not work. Is there anything else to do?Thanks for your help.Raffaele