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About the blurry favicon of the nebula login page
Please, would you propose a bigger favicon for web browser dash board ? I mean the actual one is blurry. If my browser display my favorite for https://nebula.zyxel.com/ I get this too small icon (blurry) on my Retina display MacBook Pro.
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Please move NAT from the Firewall page
Nat does not belong on the firewall page, I keep forgetting where it is because its not a firewall thing. If anything NAT should have its own page, failing that it should be on the 'interface addressing' page near the 'static routing' section.
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[NEBULA] Android App AP description
Hi Is it possible to add the "description" of an AP in the android NEBULA application ? We use the "description" to place the information regarding the room where is physically located the AP and very useful in the control center, but this information does not appear in the mobile phone app... OB
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[NEBULA] Firmware update GS1920-8HP
Hi Is it possible to do the firmware updates of the switch from nebula ? Best regards OB
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DHCP renew hardware button
Often the implementation of new devices implies updating IP addresses too, but restarting the switch involves major malfunctions to a working network. Would it be possible to have a hardware key (also the reset key) to force a DHCP renew on Nebula devices? Thank you Federico
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[NEBULA] Nebula NSG50 VPN L2TP problem
Hi everybody, i setup VPN in my NSG50, connection is ok but i can't open or ping nothing in my lan, probably need to add some route policy but i don't know what. Thank you in advance.
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WAC6303D-S is missing antenna pattern
WAC6303D-S' configuration is missing the antenna pattern configuration. Could you add it like for the NAP203? Thank you Federico
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[NEBULA] Smart Mesh Performance
Hi, 1 question I wanted to understand the differences in performance between the implementation of a mesh system with AP NWA 1123 AC PRO and the Multy X system. It seemed to me that the Multy X system, being tri-band, dedicates a 5ghz band to establish a dedicated connection between the APs without loss of performance.…
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[NEBULA] Client Reporting
Is there a way to produce a report for a specific client user of which site / locations they are browsing and downloading from?
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[NEBULA] Received an alert about an unknown VPN connection
Example: the site-to-site VPN connection to "SBC9925349253" disconnected We do not have a tunnel set up with this name. Is this an alert about the Nebula Topography VPN?
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[NEBULA] Smart Mesh Nebula Clarifications
URL KB https://support.zyxel.eu/hc/en-us/articles/360007264960?page=1#comment_360000644060 Request Hi, at the beginning of the article it is explained that the mesh devices (AP without ethernet) must be within the coverage of the root access point (AP ethernet) "Smart Mesh works in a way that out of a multitude of…
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Add Language French
Hi, Have you planned to add the French language to the NEBULA portal ? Thanks
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[NEBULA] What are the AVP for Radius that accepts Nebula CC?
Hello all, I just need to know what are the AVP for Radius that accepts Nebula. Thanks in advanced,
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[NEBULA] Registred NWA1123-AC Pro remains in standalone mode
Hello, I'm a newbie in Zyxel products and have a question regarding the AP. I have a GS1920 Switch and two NWA1123-AC Pro access points. The three items are successfully registered in Nebula, but one of the two access points remains "offline". There is no cloud connect active. When administering as standalone, everything…
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[NEBULA] VPN Alerts but tunnel is up and active
When we activate the VPN alerts we receive an alert about every 15 minutes. However, the tunnel is up as we have been running a ping monitor to test traffic. This is only happening at one site. Others are working and alerting like normal, How does the alert test tunnels? I did see the post about subnets and making sure the…
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[NEBULA] How to upgrade firmware NAP102?
I just installed my NAP102 AP. It's working but the cloud environment reports: "Configuration status: Not up to date (Require firmware upgrade.) Firmware: Not up to date" Screenshot below: How do I update/upgrade firmware on my Nebula NAP102?
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[NEBULA] The 10G Multi-Gig Switch XS3800-28 supports Nebula Cloud now!
Hi all: We are excited to announce that our powerful 10G Multi-Gig
Switch XS3800-28 now supports Nebula, with 1-YEAR Pro-license! With this new
10G aggregation switch joining the Nebula family, you can now setup the entire
cloud network and experience the centralized network management, zero touch
provision, and many more…
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[NEBULA] NSG WAN with PPoE and VLAN
Hello, I will have to connect a new site with a NSG100 :) . On this site, Internet will be provided with VDSL2 technology. According to the ISP, in order to use bridge mode, I have to set up my router with these parameters : * connection type : PPoE * a username * a password * a VLAN ID : 835 Does the NSG100 can be set up…
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[NEBULA] SitetoSite VPN Disconnecting every 30 Seconds
Site to Site VPN between NSG100 and USG60 was working fine for several months, starting last night it began disconnecting/reconnecting. Monitoring from the USG60 side shows it disconnects after 30 seconds, rebuilds the tunnel then disconnects again. No changes had been made prior to this issue. In Troubleshooting we have…
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[NEBULA] Any automation / Backup software for zyxel products?
Afternoon, I manage 10 zyxel USG's and a few switchs. Im looking to imporve my change control / backups Does zyxel have / recommend any software / method that would automate config backups? id also be interested in anything that can generate a alert on config chage. my question inspired by this -…
